Samantha Jordan
Samantha Jordan at Advantage Chevrolet of Bolingbrook
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Samantha Jordan | Page 48

Service Advisor

Advantage Chevrolet of Bolingbrook

115 W South Frontage Rd.
Bolingbrook, IL 60440

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4.9
522 Reviews

I am a Service Consultant for Advantage Chevrolet of Bolingbrook. I decided I wanted to work in the auto industry when I was in high school, A.A. Stagg High School. I am from Hickory Hills but now live in Plainfield and attended Moraine Valley Community College. I have been in the auto industry for twenty three years and eleven years with Advantage. I have received Service Consultant Top Honors from 2010-2019 and completed the Volkswagen Fast Track Technician Training Program in 1999. I have just recently received the General Motors Mark of Excellence Achievement for Certified Top Performer for outstanding product knowledge and customer service. I am also a 2019 Certified Technology Expert Service and a 2010-2019 Certified Service Consultant.

Dealership Experience

15 yrs, 4 mos

Industry Experience

26 yrs, 10 mos

4.9

522 Reviews

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522 Reviews of Samantha Jordan

December 09, 2020

Dealership Rating
Employee Rating

Everyone is always so friendly and makes you feel like family. Service is quick and fair. I always know what's coming and there are no surprises. More

by Lawrence Jagiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper, Mark Burbach , RJ Banaszak

December 04, 2020

Dealership Rating
Employee Rating

The service is great. Very reliable. The place is neat and they explained what they did thoroughly. You will not be disappointed with your maintenance and car buying. More

by ELIZZO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 02, 2020

Dealership Rating
Employee Rating

Since day one, I have been greeted with a friendly smile and felt welcomed the minute I walked in. You have an excellent service department but most of all, Samantha is great n very friendly. More

by GRACIEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 23, 2020

Dealership Rating
Employee Rating

Always please by the service and work these guys do. Friendly, courteous, quick and fairly priced. Very happy and will continue to bring my vehicle back for all the recommended services. More

by wgarrison04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper, Mark Burbach , RJ Banaszak

November 20, 2020

Dealership Rating
Employee Rating

Car still making noise and have to return again to see if they can fix the problem I lost track of how many times been back for same problem!! More

by OLEBIRD63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 28, 2022

OLEBIRD63 responded

Fixed problem

Jun 28, 2022

OLEBIRD63 responded

Samantha is the person i like dealing with the best!!

November 19, 2020

Dealership Rating
Employee Rating

Love coming to your dealership because Samantha always makes sure our needs are taken care of. Quick to check us in. Love the new option with text confirmations of work being done that include video insp More

by bigblues73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2020

Dealership Rating
Employee Rating

Super friendly and never make me feel stupid when I ask my questions. Kept in contact letting me know what was going on and upon pick up was just as friendly. More

by heidi.murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 18, 2020

Dealership Rating
Employee Rating

VERY CLEAN FRIENDY. THE PEOPLE IN THE GARAGE VERY ALERT AND GET RIGHT TO THE POINT, SAMANTHA, FIX MY SEEDO, IN THE C.I,D. ON DASH VERY NICE PERSON, THE GUY' IN THE SHOP TOOK CARE OF MY REPAIRS FIX MY AL More

by BIGBASSBOB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper, Mark Burbach , RJ Banaszak

November 17, 2020

Dealership Rating
Employee Rating

Service department who worked on my car was great, but sales department was horrible and rude. I will not be back and will take my faithful business somewhere else. More

by Ell45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Andre Thomas, Erik Pieper, Victor Riley, Tom Keane , Brian Stanton, Charlie Watson

Nov 18, 2020

Advantage Chevrolet of Bolingbrook responded

We appreciate you sharing your experience with Advantage Chevrolet of Bolingbrook. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. John Fischer | General Manager | 630-226-3905

November 14, 2020

Dealership Rating
Employee Rating

Car came in for a after warranty factory notice. The service department also did a free inspection and noted that the needed replacement which I appreciated. I wanted to have it done by you and you quot More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. John Fischer | General Manager | 630-226-3905

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