Samantha Loganchuk | Page 8

I purchased a used 2019 Mercedes-Benz at the end of July 2025, and it has been nothing but problems. A week later, the car stalled in the middle of the highway. I brought it back twice. First for a coil #4 2025, and it has been nothing but problems. A week later, the car stalled in the middle of the highway. I brought it back twice. First for a coil #4 issue, which they supposedly fixed, but the problem returned. The second time, the vehicle broke down just an hour after pickup, shaking and stalling again within 2 miles. I called to speak to the manager, but never received a call back. To make matters worse, the sales rep who sold me the car is no longer there. This place feels shady and untrustworthy. More

by rmerilus Verified Customer Verified Customer

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Steve Kincaid is great but still waiting for paperwork re purchase from lease. Need response purchase from lease. Need response More

by DONNADECAPUABYRNES Verified Customer Verified Customer

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Courteous service, pleasant personnel. The sales, finance and service individuals were all very helpful. Overall great experience The sales, finance and service individuals were all very helpful. Overall great experience More

by GO719 Verified Customer Verified Customer

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The service department was excellent. Communicated with everything that needed to be done and what could wait. Communicated with everything that needed to be done and what could wait. More

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Great buying experience three years ago. Only, to be surpassed by their service department. Samantha (and the coffee machine) make service so easy. Only, to be surpassed by their service department. Samantha (and the coffee machine) make service so easy. More

by ESQEGD Verified Customer Verified Customer

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Samantha perfectly managed all I needed. Timely protective and professionally. Communication style was unbeatable: all clear Could be a role model Timely protective and professionally. Communication style was unbeatable: all clear Could be a role model More

by pelikhov.m Verified Customer Verified Customer

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Amazing service! He was great. Made sure light was covered and new tire was good! He was great. Made sure light was covered and new tire was good! More

by CAMILESIEGEL Verified Customer Verified Customer

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David handled my service in an efficient and courteous manner. He informed me of the pricing up front and gave me a reasonable estimate for the time required to do the job. Very professional! manner. He informed me of the pricing up front and gave me a reasonable estimate for the time required to do the job. Very professional! More

by SHERIDWYER1969 Verified Customer Verified Customer

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Samantha was great to work with. She made sure to thoroughly explain everything that was going on and that I had everything that I needed along the way.. . She made sure to thoroughly explain everything that was going on and that I had everything that I needed along the way.. . More

by TIONAL0924 Verified Customer Verified Customer

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Great customer service. The car was serviced and provided on time. They also offered Lyft service to and from my house which made not waiting at the dealership easier. The car was serviced and provided on time. They also offered Lyft service to and from my house which made not waiting at the dealership easier. More

by TOM.BEAUCHESNE Verified Customer Verified Customer

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