Samantha Masuguchi | Page 23

Stopped in for service and was immediately taken care of by Samantha. The issue was addressed and the problem solved quickly and easily. I recommend to everyone if you have service done Samantha is someone by Samantha. The issue was addressed and the problem solved quickly and easily. I recommend to everyone if you have service done Samantha is someone that you can trust with your vehicle. More

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Samantha is a Rockstar. She always helps me get in and out quickly. Great service. She always helps me get in and out quickly. Great service. More

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Thank you so much for the wonderful job on my Chevy, the service provided was and has always been top customer service. service provided was and has always been top customer service. More

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Okay so again my 2017 Ford Escape is having problems I took it in to see Samantha she's helped me before she's always professional and just tells me what's going on with my vehicle this time it needed a t took it in to see Samantha she's helped me before she's always professional and just tells me what's going on with my vehicle this time it needed a transmission she actually did some research for me and my warranty is going to cover that she's kept me informed the whole time while my vehicle's been there I can't say enough about her she's just awesome and my favorite service writer More

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Servicing my vehicle here has always been great. Nice and efficient staff make coming here a pleasure. Nice and efficient staff make coming here a pleasure. More

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Stopped in to look at trucks for a future purchase and with the help of Terry McDowell we drove out with a new Maverick with the help of Terry McDowell we drove out with a new Maverick More

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This is the 2nd time that I have taken my truck to Gosh for diagnostic tests for 2 completely different things & Samantha has been so friendly and helpful. She keeps me in the loop and gives me my options. for diagnostic tests for 2 completely different things & Samantha has been so friendly and helpful. She keeps me in the loop and gives me my options. It’s so nice that you see the same service writer every time you go in it makes me feel like I can trust what she has to say. More

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I had an unfortunate issue with the transmission on my truck that recently ran out of warranty and Cameron did everything he could to lessen the pain and had Ford help with the costs truck that recently ran out of warranty and Cameron did everything he could to lessen the pain and had Ford help with the costs More

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If I could say one thing about Robert, it’s that he is the absolute best at what he does! Nobody comes close to making sure you get the right part that you’re looking for! He is always ready to greet you the absolute best at what he does! Nobody comes close to making sure you get the right part that you’re looking for! He is always ready to greet you with a smile and always happy to help! Thank you Robert for being the best parts personal I’ve ever had the pleasure of working with. I will keep coming back just to work with you! More

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Once again Gosch Ford has exceeded my expectations for service experience. I had a difficult case of low idle (200 rpm) under load in stopped traffic. I assumed it to be a vacuum leak as the idle would dr service experience. I had a difficult case of low idle (200 rpm) under load in stopped traffic. I assumed it to be a vacuum leak as the idle would drop when shifting into park in stopped traffic with brake peddle pressure and air conditioing on. Samantha did not rush my explanation and worked with the technician to sort out the diagnostics needed. What a pro she is. Seems it was a dirty throttle body and computer resetting from recent battery change. My hats off to Samantha for her audomotive and great communication skills. More

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