Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 24

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

July 28, 2024

Dealership Rating
Employee Rating

I took my car into the service department I was helped by she's a service writer her name is Samantha she was very professional very courteous called me back in a timely manner told me exactly what I needed More

by Hamlin#11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

Gosch Ford Temecula responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Samantha! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Noble General Manager

July 20, 2024

Dealership Rating
Employee Rating

Samantha Masuguchi, Service Sales Consultant has always given us the best service possible throughout the 10+ years we have been customers. SUPER!! She always addresses our needs with care and proficien More

by barbarabuescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samantha met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

July 16, 2024

Dealership Rating
Employee Rating

Great service! Picked up my vehicle on time, serviced promptly, and returned earlier than expected. Friendly and efficient - thank you for the excellent service, at More

by Ppc4arlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Driver Steve

Jul 16, 2024

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 29, 2024

Dealership Rating
Employee Rating

This is my go to service depart for all of my vehicles needs. The staff is attentive and answers any questions I may have More

by Johnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long , Kayla Price

Jun 30, 2024

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

June 28, 2024

Dealership Rating
Employee Rating

Every time I need to get service done on my truck this is my go to place More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Price

Jun 30, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 25, 2024

Dealership Rating
Employee Rating

Took my car in for service today and Sam made it so fast and easy for me on pickup and dropoff. I honestly expected to be there so long but I was in and out in a few minutes both times. More

by rottieraptor
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again! Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

Samantha masuguchi made my trip so easy and smooth. She really went above and beyond. I will come back just for her. More

by johnhlee89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Gosch Ford Temecula responded

John, Thank you so much for your kind words for Samantha, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

Samantha was excellent. Very quick visit, in and out. I will come back for next service for sure. A++ More

by kgig1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vecchi, Sean Castellon

Jun 24, 2024

Gosch Ford Temecula responded

We are very happy to hear Samantha provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

so helpful! . Made it very easy and painless. Best experience at a dealership ever! Thank you Gosch ford More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 21, 2024

Dealership Rating
Employee Rating

Kenn and Sam are great, they took care of me and got my truck fixed. More

by ryandav69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Jun 23, 2024

Gosch Ford Temecula responded

Thank you for your kind words for Kenn and Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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