Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula
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Samantha Masuguchi | Page 25

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
254 Reviews
4.9

254 Reviews

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254 Reviews of Samantha Masuguchi

April 04, 2019

Dealership Rating
Employee Rating

Professionalism and Trustworthy are important to me Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cade More

by truckguy2823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica Cadena

Apr 29, 2019

Gosch Ford Temecula responded

Thank you for taking the time to provide this excellent feedback! Jason Noble, General Manager

April 02, 2019

Dealership Rating
Employee Rating

Excellent & friendly service I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorou More

by Bob Williamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Gosch Ford Temecula responded

Thank you for taking the time to leave a 5-star rating! Jason Noble, General Manager

March 27, 2019

Dealership Rating
Employee Rating

Very Positive Experience Samantha provided excellent customer service. From communicating the schedule for variety of service items to be performed to tracking down and connec More

by edge2013
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick Adkison

Apr 26, 2019

Gosch Ford Temecula responded

We cannot thank you enough for this excellent review. Jason Noble, General Manager

March 19, 2019

Dealership Rating
Employee Rating

Exceptional Service I have an exceptional service agent in Samantha Masuguchi. All my needs were met from a customer service standpoint. Samantha put me the customer fi More

by SCP Distributors Murrieta #120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2019

Gosch Ford Temecula responded

Thanks for the kind words! Jason Noble, General Manager

March 12, 2019

Dealership Rating
Employee Rating

Always appreciated All I can say is that I appreciate every time I bring my vehicle in for service. Samantha is an outstanding service writer anytime I have an issue wi More

by RRGUY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 29, 2019

Gosch Ford Temecula responded

Appreciate the feedback! Jason Noble, General Manager

February 28, 2019

Dealership Rating
Employee Rating

Gosch Ford Temecula This dealership is outstanding! My wife and I purchased two new vehicles on the same day and the whole process was seamless from start to finish. Th More

by JEEBS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connie Jolicoeur, Donna Holiday , Evelyn Diaz, Meraj Shayestehdar (5 stars)

Apr 26, 2019

Gosch Ford Temecula responded

Many thanks for the feedback! Jason Noble, General Manager

February 15, 2019

Dealership Rating
Employee Rating

Samantha Masuguchi is amazing! Every time I service my vehicle at Gosch Ford in Temecula, Samantha Masuguchi greets me with a smile and she's ready to work! I can always rely on her More

by A loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Gosch Ford Temecula responded

Greatly appreciate the kind words! Jason Noble, General Manager

February 15, 2019

Dealership Rating
Employee Rating

Amazing service Samantha Masuguchi was the service manager that I dealt with. She was polite and on top of things. All with a smile on her face. Very pleasant to work More

by meho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2019

Gosch Ford Temecula responded

Thank you for your business. We look forward to serving you again in the future! Jason Noble, General Manager

February 07, 2019

Dealership Rating
Employee Rating

Shout out to Sam I want to give a special shout out to Sam. Anytime I've called for service, I ask for her specifically because she's such an amazing person to work wi More

by jlgutierrez1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Gosch Ford Temecula responded

Many thanks for the 5-star rating! Jason Noble, General Manager

February 07, 2019

Dealership Rating
Employee Rating

Absolutely amazing staff and zero hassles! I came in to the dealership for repair and wow! The staff was super helpful and nice! I would absolutely recommend this particular location to my frie More

by JJp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Gosch Ford Temecula responded

Love hearing feedback like this! Jason Noble, General Manager

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