Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 26

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

February 26, 2024

Dealership Rating
Employee Rating

Glenn Johnston in Parts department is great at the counter and dependable and the reason on always return More

by ranchoandy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Johnston 5 star

Feb 26, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Glenn delivered such a great experience! Jason Noble General Manager

February 24, 2024

Dealership Rating
Employee Rating

Whenever I need service on my vehicles I know that I can always count on Samantha and Rachel to make sure that I'm taking care of perfectly. Even though the vehicle that I purchased was not a Ford they have More

by waycool1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long

Feb 24, 2024

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle and Samantha met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

February 18, 2024

Dealership Rating
Employee Rating

Samantha M. in service is amazing. Really helpful and kind. For the damage I did to my wallet on repairs she made it easy as can be. Thank you Samantha M. More

by Pasley1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2024

Gosch Ford Temecula responded

It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

January 31, 2024

Dealership Rating
Employee Rating

Came in and needed my Focus looked at for a couple of issues. I walked and and was directed to Samantha Masuguchi for assistance. After getting my information she clearly explained to me how the process More

by Nathanmmarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Gosch Ford Temecula responded

Thanks, Nathan. We are very happy to hear that Samantha provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

January 30, 2024

Dealership Rating
Employee Rating

Love the fact that they take care of teachers and educators! Just the oil change alone with a free rental makes my life so much easier! More

by Mrs M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

January 17, 2024

Dealership Rating
Employee Rating

Samantha’s customer service is amazing! She answers my questions promptly and treats me like a valued customer. The ford service department in Temecula is by far the best I have worked with More

by Jen Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them, Jen, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

January 16, 2024

Dealership Rating
Employee Rating

I thoroughly enjoyed my buying experience at Gosch Ford Temecula I made my deal quickly was treated with courtesy and kindness and respect for my service in the military. I highly recommend this dealership More

by lawrence2460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry McDowell, Kenn Olson , Jesse Bonilla

Jan 17, 2024

Gosch Ford Temecula responded

Thank you so much for your wonderful review! We are thrilled that Ken, Samantha, and Terry had the opportunity to provide you with great service. We thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

January 10, 2024

Dealership Rating
Employee Rating

This is the second vehicle that I've purchased from Gosch Ford Temecula and it's also the second vehicle that I have purchased from Connie. Connie is always been the perfect salesperson, never pushy always k More

by waycool1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Connie, Smantha, Kenn, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

January 04, 2024

Dealership Rating
Employee Rating

I had a catastrophic loss of my truck, my favorite truck of all time, my baby. Samantha helped me tremendously and the dealership did right by me. Thank you Samantha and Gosch Ford of Temecula. More

by cmtusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

January 03, 2024

Dealership Rating
Employee Rating

on time and easy pick up. Rachelle long went above and beyond. i will continue to use this dealership. More

by taylorjchild14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Gosch Ford Temecula responded

Taylor, Thank you! Rachelle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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