Samantha Masuguchi | Page 29

Bought my bronco at this location last year. Been coming to do my routine maintenance since I purchased the vehicle and working with Samantha each visit to Gosch Ford is always such a breeze. Th Been coming to do my routine maintenance since I purchased the vehicle and working with Samantha each visit to Gosch Ford is always such a breeze. Thank you for always being literally at my service Samantha! More

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Samantha is very professional in what she does, Samantha made sure all of the required services were noted and helped me get a shuttle to and from while my vehicle was serviced. Thank you Samantha for your made sure all of the required services were noted and helped me get a shuttle to and from while my vehicle was serviced. Thank you Samantha for your thorough service and expertise. More

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I have greatly enjoyed doing business at Gosch Ford Temecula for the past 7 years. Samantha Masuguchi is assigned to my fleet vehicle account to assist with ongoing company car maintenance. 70% of my w Temecula for the past 7 years. Samantha Masuguchi is assigned to my fleet vehicle account to assist with ongoing company car maintenance. 70% of my work is spent driving long distance. I arrived the at the dealership for my scheduled appointment to have all four tires replaced before heading to the Mojave Desert. Unfortunately, the tires had not arrived. Immediately, Samantha, placed me in a super nice and comfortable rental car at no charge. Samantha apologized for the inconvenience and stated my safety was her main concern and felt better knowing I would be safe. I am still in awe with Samantha's exceptional customer service, I can't stop thinking about it. Samantha Masuguchi deserves to be recognized for her diligent work, work ethic, and superb customer service. Happy and grateful customer, Carolina Chevalier More

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Friendly and fast service. My service advisor Samantha was great. I chose this dealership because they are always consistent with their service My service advisor Samantha was great. I chose this dealership because they are always consistent with their service More

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These people always take good care or my truck. Checking out with Alyssa the cashier is easy and fast. Checking out with Alyssa the cashier is easy and fast. More

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Love their service department! Very happy with the entire team. My car was serviced with great care and I couldn’t be happier! Very happy with the entire team. My car was serviced with great care and I couldn’t be happier! More

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Service was done in a timely manner and great job as always. Thanks you Samantha. always. Thanks you Samantha. More

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Had a wiper recall on my Ford F150. Was unable to drive in the rain due to my windshield wipers not working. I called and set up an appointment with Gosch and they were able to get me i Was unable to drive in the rain due to my windshield wipers not working. I called and set up an appointment with Gosch and they were able to get me in the next day. my service advisor. Samantha Masuguchi was very friendly and helpful. She was able to get me in and out of there in under two hours and they had the part available. Didn't need to order and wait any longer! Thanks, Samantha and Gosch Ford. You guys are awesome. I will definitely be doing more business with you! 😄 More

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Samantha Masuguchi Was absolutely wonderful to work with! Explained everything that was done on my F150. I'll be asking for her in the future services for the truch! Explained everything that was done on my F150. I'll be asking for her in the future services for the truch! More

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Cool people. Up front and honest for the most part. Service department definitely gets the job done Up front and honest for the most part. Service department definitely gets the job done More

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