Samantha Masuguchi | Page 30

Samantha Masaguchi and her crew always make sure that my car is always in perfect condition, I highly recommend the service at Gosch Ford Temecula. car is always in perfect condition, I highly recommend the service at Gosch Ford Temecula. More

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My Lincoln MKC had a bad BCM that was out of stock with Ford Parts. It took over 2 months to get a new one. The whole time my service advisor Kenn Olson was excellent. He touched base every couple of da Ford Parts. It took over 2 months to get a new one. The whole time my service advisor Kenn Olson was excellent. He touched base every couple of days to keep me updated on the situation. Without his excellent support I do not think I would have kept my composure with Ford! More

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I was grumpy when I arrived and Samantha’s positive attitude turned it around and she made my day. attitude turned it around and she made my day. More

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My husband & I have been working with Samantha Masuguchi for numerous years in servicing our 2014 Cmax Energi. She has always been friendly, informative and responsive to our concerns. Corp Ford required for numerous years in servicing our 2014 Cmax Energi. She has always been friendly, informative and responsive to our concerns. Corp Ford required an extensive list of testing on our battery to determine its failure. Samantha's manager, Rachelle Long, eagerly stepped in to help expedite the process. Because of Samantha's service, if Ford still manufactured the Cmax, we would be first in line to purchase a new one. Our all-time favorite car and service department! More

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Excellent service. Communicated their evaluation of the vehicle, notified me, and car was completed on time. Communicated their evaluation of the vehicle, notified me, and car was completed on time. More

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Great dealership; especially love the service department! They were professional and very prompt. I highly recommend buying your next car here and getting all services as well. They were professional and very prompt. I highly recommend buying your next car here and getting all services as well. More

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Cameron and Joseph were very professional when I brought my vehicles in to be serviced. Will be requesting them to take care of my vehicles in the future. my vehicles in to be serviced. Will be requesting them to take care of my vehicles in the future. More

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Service is spot on and the customer experience is top notch. Highly recommend both Samantha and Gosch Ford Temecula notch. Highly recommend both Samantha and Gosch Ford Temecula More

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Samantha is fantastic! Always keeps me informed and is super to work with. She always has a very pleasant and positive attitude. Always a great experience! Always keeps me informed and is super to work with. She always has a very pleasant and positive attitude. Always a great experience! More

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Samantha and the service department are great. She takes care of me and my truck. I drive around 60,000 miles a year so I’m in every 6 weeks or so. She always fits me in and helps me with what eve She takes care of me and my truck. I drive around 60,000 miles a year so I’m in every 6 weeks or so. She always fits me in and helps me with what ever I need. She keeps me up to date on when I will need major services in the future. I know I can trust her and the team at Gosch Ford Temecula More

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