Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 28

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
449 Reviews
5.0

449 Reviews

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449 Reviews of Samantha Masuguchi

November 23, 2022

Dealership Rating
Employee Rating

I refuse to take my vehicle to any other Ford dealership. Gosch Ford Temecula never fails to meet my expectations! Keep up the excellent customer service and thank you again Samantha for squeezing my vehicle More

by sherysegarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson , Trevor Schultz

Nov 25, 2022

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 23, 2022

Dealership Rating
Employee Rating

Fast friendly service and always on time with their promise. Great popcorn in the waiting area too! More

by LB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stewart Economos

Nov 25, 2022

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

November 23, 2022

Dealership Rating
Employee Rating

The only thing I was confused on was , if I had to get my own ride home or if they had a shuttle, but otherwise the service department did good in my eyes. I ended up getting a ride home from a friend. Thank More

by JRock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2022

Gosch Ford Temecula responded

We appreciate you taking the time to share your feedback with us. Thank you for choosing Gosch Ford Temecula; we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

November 05, 2022

Dealership Rating
Employee Rating

We in live in Lake Elsinore and drive to Temecula. We don’t like the Elsinore manager. More

by Sherral_stubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Vecchi, Joseph Britton

Nov 07, 2022

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

November 04, 2022

Dealership Rating
Employee Rating

They are convinced and she gets what I need done and the car wash after is a big plus More

by Bearcreekrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 02, 2022

Dealership Rating
Employee Rating

Service was good. I was a little taken aback by the showroom, however; a model A pick up, a57 convertible,and a $75K mustang! More

by jmanning843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The greeter who moved back from Hawaii.

Nov 03, 2022

Gosch Ford Temecula responded

Thanks for sharing your service experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

October 27, 2022

Dealership Rating
Employee Rating

Samantha, and the rest of the Gosch Ford Temecula team, have always gone above & beyond to meet my service needs More

by ignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Raymond Quintero, Kayla Price , Brisa Quintero, Trevor Schultz

Oct 27, 2022

Gosch Ford Temecula responded

Thank you, Ignacio, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

October 20, 2022

Dealership Rating
Employee Rating

I brought my business over from another dealer so I could get services done with Cameron F. He's always treated me well, from rideshare inspections to battery replacements to fuel system checks. I've even ta More

by jadillon08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

October 20, 2022

Dealership Rating
Employee Rating

I have purchased a couple of cars from this dealership. Great customer service, would recommend them to friends that are in the market for a Ford product. More

by robhightower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

October 18, 2022

Dealership Rating
Employee Rating

Service advisor and service at gosch was excellent. Thank you for all the help getting me into service without an appointment. More

by Keith M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Gosch Ford Temecula responded

Thank you, Keith, for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

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