Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 28

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

August 25, 2023

Dealership Rating
Employee Rating

Cashier Alysia and Service Advisor Samantha were awesome . They made being stuck at dealership better than getting a shot at the doctor’s office! More

by lashfam627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alysia the cashier

Aug 26, 2023

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

August 25, 2023

Dealership Rating
Employee Rating

This was the great experience overall. They kept me well informed on the progress of my truck. More

by mcrumfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Joseph Britton

Aug 26, 2023

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 17, 2023

Dealership Rating
Employee Rating

I’ve been taking my vehicle to Gosch Ford since 2019 and have always had a great experience. The process to purchase my lease vehicle at the end of my lease was simple and hassle free. Their sales staff w More

by Jared H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster , Brandon Dehoyos

Aug 21, 2023

Gosch Ford Temecula responded

jared, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

July 27, 2023

Dealership Rating
Employee Rating

From the top-down and the bottom-up this dealership has it all buttoned up. The service rocks! 💗 💕 Samantha Masuguchi as my service advisor. She’s supported by a great team and I appreciate them More

by eddie k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long

Jul 29, 2023

Gosch Ford Temecula responded

Thank you, Eddie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle and Samantha met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 30, 2023

Dealership Rating
Employee Rating

Love Gosch Ford, staff is awesome! Always great service. I've purchased many vehicles over the last 20 years and I've never had a bad experience. I've really enjoyed dealing with Chas More

by Miles
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

June 23, 2023

Dealership Rating
Employee Rating

Samantha and Chris seriously saved the day regarding an issue that was not even their responsibility to fix. They went above and beyond with helping me. If you ever need service at Gosch Ford Temecula, see More

by mlawrencephoto913
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chris Vecchi

Jun 23, 2023

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

June 12, 2023

Dealership Rating
Employee Rating

Honest and fair repair shop Always have a great experience when bringing my car in for service the staff is always friendly and helpful. Samantha Masuguchi will be the reason I continue to use Gosc More

by Cappycow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 10, 2023

Dealership Rating
Employee Rating

Samantha did a great job to make sure I had my truck back quickly and made sure I was taken care of. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Gosch Ford Temecula responded

Thank you so much for your kind words, Tim, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

May 27, 2023

Dealership Rating
Employee Rating

Samantha is fantastic! After checking to see if I could get a Lyft home, she tells me the dealership has depleted the funds for the month on any type of shuttle rides..I wa More

by Trackman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Samantha here at Gosch Ford Temecula. Jason Noble General Manager

May 17, 2023

Dealership Rating
Employee Rating

Easy access, friendly service, good communication, well organized, quick service. Waiting room, plenty of vehicles to look at. More

by johnnyrivera59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Gosch Ford Temecula responded

Thank you, Johnny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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