Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 39

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

November 20, 2021

Dealership Rating
Employee Rating

They do what they say they will do!Fast service, good They do what they say they will do! Fast service, good prices. Lots of experience More

by Archer177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Nov 20, 2021

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 15, 2021

Dealership Rating
Employee Rating

Yet again another amazing experience at Gosch Auto. Rachel is the best and you won’t find a better place to buy, service or sell your vehicle. See ya there! - Joshua B More

by Joshua B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long

Nov 16, 2021

Gosch Ford Temecula responded

Thank you, Joshua, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

November 15, 2021

Dealership Rating
Employee Rating

Gosch Ford Temecula is the reason I will be buying another Ford from here. Customer service matters and everyone there is helpful, nice and they handle issues efficiently. Samantha, my sevice advisor More

by SBaer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Nov 15, 2021

Gosch Ford Temecula responded

Thank you for the kind words for our service department! Samantha, Kenn, Nick and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 10, 2021

Dealership Rating
Employee Rating

The service I received from Samantha was amazing, the new video feature sent to update us of our car report is amazing. More

by barbontinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2021

Gosch Ford Temecula responded

Thank you for the kind words for Samantha and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 05, 2021

Dealership Rating
Employee Rating

Service visit was quick and finished as promised. Recommendation would be to make sure all hoses are connected back to its original place and not be left loose. More

by Jeradit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Nov 05, 2021

Gosch Ford Temecula responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gosch Ford Temecula are glad to have you as a customer. Jason Noble General Manager

November 05, 2021

Dealership Rating
Employee Rating

I was here at 6:45am for a LOF once the doors opened Samantha greater me with a smile which started my day off wonderfully. My truck was done on time and off to work I went. More

by WilliamBarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Samantha and our team here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 04, 2021

Dealership Rating
Employee Rating

I have never had such great service from a dealership! They went out of their way to work with my tight travel schedule and completed my repairs early. THANK YOU GOSCH FORD! I will tell everyone how gre More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long, Joseph Britton

Nov 04, 2021

Gosch Ford Temecula responded

Thank you, Erin, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 01, 2021

Dealership Rating
Employee Rating

Sam and Rachelle took care of me. I will only service my Ford with Gosch Ford Temecula. Thank you so much!!!!! More

by rocket5220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Rachelle Long , Tom Fuller

Nov 01, 2021

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam, Rachelle and our team, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

October 30, 2021

Dealership Rating
Employee Rating

Samantha masuguchi was honest and professional. Taken care of right away. Service team courteous too. More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick. Don’t know the name of service guy doing the work.

Oct 30, 2021

Deanna responded

I don’t believe I will be taking my vehicle for service anywhere else! Thank you Samantha M At Gosch Ford!

October 29, 2021

Dealership Rating
Employee Rating

Samantha was absolutely wonderful! She explained everything, was so nice,and made the whole experience enjoyable! More

by K.la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

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