Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 38

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

Contact Me
5.0
452 Reviews
5.0

452 Reviews

Write a Review

452 Reviews of Samantha Masuguchi

December 04, 2020

Dealership Rating
Employee Rating

Samantha Masuguchi is the best service writer ever. Ask for her every time. Always keeps you up to date. Has great follow up. Thank you More

by danaclark1138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 03, 2020

Dealership Rating
Employee Rating

Samantha once again demonstrated quick, thorough and professional responses to all my questions! When it comes to support, Jason Noble is always off the charts to make ones experience better than one c More

by Bob Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble

November 30, 2020

Dealership Rating
Employee Rating

Again and again the service people at GOScH Ford in Temecula surprise me. They provide excellent service every time I come in. I keep thinking I will be let down, but it never happens. This is the bes More

by Gbbimmer951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 26, 2020

Dealership Rating
Employee Rating

I have never been so impressed by not only the service Samantha Masuguchi provided me, but the service I witnessed she provided others. I don’t live in Temecula, but I drive to this dealership for the se More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 16, 2020

Dealership Rating
Employee Rating

I was helped by Samantha. I can not say enough good things about her. She went above and beyond for me. She communicated every step. Samantha was kind, professional, courteous, accommodating, Samantha More

by tiffany.n.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 06, 2020

Dealership Rating
Employee Rating

Samantha in service is a phenomenal service rep! She is always exceeds my expectations and I will only go to her when my vehicle needs service. She is always fair, and gives you the full picture of what r More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2020

Dealership Rating
Employee Rating

Samantha's customer service skills and attention to my questions and concerns were excellent. She accepted a coupon for the service to reduce the cost. She is a real asset to this dealership! More

by Mely Fitzgerald
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 26, 2020

Dealership Rating
Employee Rating

My service writer, Savannah did an excellent job explain the details of what needed to be done, how long it might take and estimate charges. She contacted me "truck is ready for pick up". Explained the cha More

by cookerca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2020

Dealership Rating
Employee Rating

My service advisor, Samantha, was great and professional. The work on my truck was done on time as promised, I definitely recommend working with her! More

by P. Shehata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2020

Dealership Rating
Employee Rating

Rachelle Long is Fantastic, along with the Great Samantha Masuguchi the two best Service writers in Temecula. If you need help or honest advice just ask these two. Amazing Service. More

by danaclark1138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long

...
38
...

Dealership Inventory (255 Vehicles)

new 2026 Ford F-150 car, priced at $62,000
2026 Ford F-150
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2026 Ford Mustang Mach-E car, priced at $37,975
2026 Ford Mustang Mach-E
new
Eruption Green Metallic exterior
Automatic
Rear-wheel Drive
used 2025 Ford Expedition car, priced at $49,995
2025 Ford Expedition
used
Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Mustang Mach-E car, priced at $52,050
2026 Ford Mustang Mach-E
new
Shadow Black exterior
Automatic
Rear-wheel Drive
used 2023 Ford Mustang car, priced at $23,220
2023 Ford Mustang
used
Dark Matter Gray Metallic exterior
Manual
Rear-wheel Drive
new 2026 Ford Explorer car, priced at $55,845
2026 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive