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Samantha Masuguchi

Overview Reviews (490) Inventory (254)

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Samantha Masuguchi

Samantha Masuguchi | Page 38

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9

490 Reviews

Overview Reviews (490) Inventory (254)

4.9

490 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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490 Reviews of Samantha Masuguchi

January 15, 2022

Dealership Rating

Employee Rating

Samantha is always always very efficient, attentive, a great communicator and makes sure everything is done correctly. Shes amazing! great communicator and makes sure everything is done correctly. Shes amazing! More

by cploudre

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jan 16, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Gosch Ford Temecula are glad to have you as a customer. Jason Noble General Manager

January 12, 2022

Dealership Rating

Employee Rating

Samantha is such an amazing gal to work with, always trying to make the experience good! trying to make the experience good! More

by Guat121

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 12, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samantha and our team met your expectations. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

December 17, 2021

Dealership Rating

Employee Rating

Awesome service, great turn around time and follow thru. Always an easy and pleasant experience every time. Always an easy and pleasant experience every time. More

by ryan0661

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Rachelle Long, Chris Vecchi, Joseph Britton, Raymond Quintero , Nick Adkison, Edwards Jones, Trevor Schultz

Dec 20, 2021 -

Gosch Ford Temecula responded

Ryan, Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 09, 2021

Dealership Rating

Employee Rating

My service writer went the extra mile and did an amazing job, helping me through the whole process! Thanks again!!! job, helping me through the whole process! Thanks again!!! More

by crawfish28ty

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Dec 09, 2021 -

Gosch Ford Temecula responded

Thank you for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 01, 2021

Dealership Rating

Employee Rating

The service is great. Was able to get all service required done in a short time required done in a short time More

by rromback

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Adkison

Dec 01, 2021 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

November 26, 2021

Dealership Rating

Employee Rating

This dealership is always super attentive and gets you in and out quick. Whenever we have any questions about anything they always give us answers in a timely manner while being in the loop and informed abou and out quick. Whenever we have any questions about anything they always give us answers in a timely manner while being in the loop and informed about every step along the way. More

by Ary

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kenn Olson , Brisa Quintero, Trevor Schultz

Nov 26, 2021 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

November 23, 2021

Dealership Rating

Employee Rating

Honestly one of the best customer service experiences I have ever encountered. Ed was so helpful and timely on getting our explorer done. Def love this place! have ever encountered. Ed was so helpful and timely on getting our explorer done. Def love this place! More

by Nick

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Adkison, Edwards Jones, Trevor Schultz

Nov 24, 2021 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Ed here at Gosch Ford Temecula. We appreciate your business, Nick, and hope to see you again soon! Jason Noble General Manager

November 23, 2021

Dealership Rating

Employee Rating

Chris was amazing!! My vehicle was in and out fast as a whip! Washed, and the manager rachelle even helped me! Red Carpet treatment. You guys rule whip! Washed, and the manager rachelle even helped me! Red Carpet treatment. You guys rule More

by Phillip marlowe

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kenn Olson, Rachelle Long, Chris Vecchi, Alysea Geraths, Robert Celaya, Randy Cornmesser, Alexandra Fleek, Raymond Quintero , Bill Coats

Nov 23, 2021 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris and our team here at Gosch Ford Temecula. Jason Noble General Manager

November 23, 2021

Dealership Rating

Employee Rating

My service writer was Samantha she did a excellent job on handling my oil change thank you very much. handling my oil change thank you very much. More

by killermiller420

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 23, 2021 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear that Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Jason Noble General Manager

November 20, 2021

Dealership Rating

Employee Rating

My experience with Gosch Ford Temecula always exceeds my expectations. They take that extra step that is worth the 20 mile drive. expectations. They take that extra step that is worth the 20 mile drive. More

by Raceroni06

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 20, 2021 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

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