Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 43

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
464 Reviews
5.0

464 Reviews

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464 Reviews of Samantha Masuguchi

January 19, 2020

Dealership Rating
Employee Rating

Factory recall on light module Excellent & pleasant professional experience. Friendly staff especially Samantha Masuguchi the service advisor. Loved the customer waiting lounge wit More

by regsurf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 18, 2020

Dealership Rating
Employee Rating

Samantha is awesome and always takes care of us. We try to always get our vehicles serviced at Gosch. See her if you need service. More

by sabrina g
Recommend Dealer
Yes

January 01, 2020

Dealership Rating
Employee Rating

Mike tinsley took excellent care of my vehicle and myself. Would highly recommend gosch Ford temecula and Mike tinsley. Fast and friendly service. Look forward to my next visit More

by Rcmcec
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson , Mike Tinsley

December 23, 2019

Dealership Rating
Employee Rating

While coming to a dealership for service is never fun. This was fairly painless. Only complaint is that i always have to wait for parts for my car. More

by thankins911
Recommend Dealer
Yes

Other Employees Tagged: Erica Cadena

December 11, 2019

Dealership Rating
Employee Rating

2017 F-150 SERVICE AT GOSCH FORD TEMECULA The service conducted consisting or Oil change, multi point inspection, R&R wiper blades, R&R rear disc brakes. The service writer Samantha was very More

by L.R.Duarte75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

November 29, 2019

Dealership Rating
Employee Rating

My service advisor got me in and out quickly for an oil change, he made sure my car got washed. Was very thankful he got me out so quick as I had another appointment to get too. More

by Sassysmithmom
Recommend Dealer
Yes

Other Employees Tagged: Mike Tinsley

Dec 05, 2019

Gosch Ford Temecula responded

Thank you for highlighting the quality and quick service of our team! We appreciate your recommendation and the five-star rating! Have a great day. Jason Noble, General Manager

November 28, 2019

Dealership Rating
Employee Rating

I received excellent service and communication. The whole experience could not have been better. Samantha was great to work with and Erica in parts was very pleasant. More

by Jdgerow
Recommend Dealer
Yes

Other Employees Tagged: Erica Cadena

Dec 05, 2019

Gosch Ford Temecula responded

Thank you for leaving us this five-star review! We're so glad to hear that you're satisfied with your service. Thanks again, for highlighting Samantha and Erica. Have a great day! Jason Noble, General Manager

November 26, 2019

Dealership Rating
Employee Rating

Great service and quality of work was top grade. Will definitely be coming back in the future for more work to be done. Great job More

by Larry houseman
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Diaz

Nov 29, 2019

Gosch Ford Temecula responded

Thank you for your feedback and for the five-star rating. We're looking forward to your next visit! Have a great day. Jason Noble, General Manager

November 17, 2019

Dealership Rating
Employee Rating

This is not your old "watch your back" type dealership. I have been in the auto dealership business, and was not proud of it. This dealership however is different: It is fair, honest, supports its communi More

by Wendelljackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Donna Holiday , Elizabeth Cassidy, Whoever makes the coffee.

Nov 20, 2019

Gosch Ford Temecula responded

Thank you for choosing GOScH and for taking the time to write us this review! We appreciate your feedback and the five-star rating! Thanks again, for your recommendation and have a great day. Jason Noble, General Manager

November 15, 2019

Dealership Rating
Employee Rating

I needed to take my car in for warranty repair. My service writer was Samantha. My service experience with Gosh Ford deserves a 5star rating! More

by kevinkristell64
Recommend Dealer
Yes
Nov 21, 2019

Gosch Ford Temecula responded

Thank you for sharing your positive experience with us and for highlighting Samantha! If we can be of any further help, please don't hesitate to reach out to us. We're happy to help! Take care. Jason Noble, General Manager

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