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Samantha Oliphant
Samantha Oliphant at Tom Clark Auto Park

Samantha Oliphant | Page 36

Chevy Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
483 Reviews

Dealership Experience

6 yrs

4.9

483 Reviews

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483 Reviews of Samantha Oliphant

April 10, 2024

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Employee Rating

The Service Department was excellent, and they took me on without a maintenance reservation as an emergency situation had happened where the shifter was not operating correctly and the battery was getting dr More

by lee_figueriedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure who the mechanics/techs were but they were terrific.

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Apr 12, 2024

Tom Clark Auto Park responded

Lee, thank you for your kind words about our team. We're glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

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The whole process was quick and easy. Would do this next time we need an oil change. More

by BRGLENN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Tom Clark Auto Park responded

Your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

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Easy to schedule. Informed during the process. Nice waiting area with coffee and treats. Thank You More

by BOB_ELLSTROM
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Workmanship
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Recommend Dealer
Yes
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Apr 12, 2024

Tom Clark Auto Park responded

Thank you for visiting our service department and for leaving the kind words, Bob. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 09, 2024

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Employee Rating

Staff was great. Even though I did not find a solution for my breaks they all did great More

by SOLDBYSTEPH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dee Ann Potendyk, BJ Worley

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Apr 11, 2024

Tom Clark Auto Park responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, James Wood AutoPark Management | 940-591-9663

April 06, 2024

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Employee Rating

Periodic service. Scheduled as requested. First time handled by Samantha. Everything went as expected; complimentary car wash a nice bonus (SUGGESTION: HAVE THE TECHS More

by cw_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Sweeden

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Apr 10, 2024

Tom Clark Auto Park responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, James Wood AutoPark Management | 940-591-9663

April 06, 2024

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Employee Rating

Very accommodating to our schedule and provided a very professional atmosphere. They were able to cover failed part under warranty. More

by SHRINKITALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2024

Tom Clark Auto Park responded

Thank you for taking the time to share with us! The goal of the James Wood AutoPark team is to ensure a painless and enjoyable service process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, James Wood AutoPark Management | 940-591-9663

April 06, 2024

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James Woods Auto Park is top notch! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! More

by Nicki Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Whaley, Christopher Douglas, Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Apr 08, 2024

Tom Clark Auto Park responded

At James Wood Chevrolet Denton, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Samantha, my service manager, is always on top of things and always quick to get back to me. She’s awesome!! More

by Crdehls
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Apr 05, 2024

Tom Clark Auto Park responded

Thank you for the awesome feedback! You're right, Samantha is an excellent service manager and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Employee Rating

Samantha was kinda and thoughtful while helping me and taking care of my car needs. I will definitely ask for her again. More

by TRICKERT321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2024

Tom Clark Auto Park responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 24, 2024

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Employee Rating

Service was fast and smooth and Samantha kept me informed when it was complete. Service was completed ahead of schedule and was ready when I returned. More

by tonyhaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2024

Tom Clark Auto Park responded

Thanks for your awesome review, Tony! We're very happy to hear that Samantha was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

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