Samantha Scollo | Page 10

New car lease Everyone we dealt with is knowledgeable and helpful and efficient. They took the time to explain everything and demonstrate how to do what we needed. Everyone we dealt with is knowledgeable and helpful and efficient. They took the time to explain everything and demonstrate how to do what we needed. More

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SAMANTHA SCOLLO My recent visit to Crown Volvo was my first visit in many years. I have owned five Volvo’s over the years and will continue to do so in the future. Or My recent visit to Crown Volvo was my first visit in many years. I have owned five Volvo’s over the years and will continue to do so in the future. Ordinarily I have my cars serviced at locations other than a Volvo dealership. However, after meeting Samantha Scollo and experiencing her very pleasant and patient demeanor I will most likely visit Crown Volvo again in the future. Her knowledge and attention to detail was impressive. Sincerely, Cecilia Sheehan More

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Professional actions, product, and service The service department deserves this rating due their consistently great service they do on my two Volvo's. Professionally met, do a walk around of t The service department deserves this rating due their consistently great service they do on my two Volvo's. Professionally met, do a walk around of the vehicle, write down all concerns, and then they act on them. Always get the car back when stated. Always offered a loaner. Never left uninformed about anything. Always know the price and always get the parts replaced back. Never had to take car back for errors made while servicing. Vehicles are always immaculate when returned. If waiting for vehicle they have a adequate waiting lounge that has water, coffee, tea, and snacks at no charge. Yes, they have free wifi. You can actually hear yourself think in the waiting room with no screaming or noise from maintenance being performed. Picking up the vehicle is a breeze. No surprise costs, and they apply any coupons or discounts without having to cart around paper. Did I say the vehicles always come back spotless, and I don't have to reset my seat or music station. Can you imagine? More

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Smooth sailing! Today I bought out my XC60 lease in what I thought would be an experience worse than a dental visit, but turned out to be easy, painless, and smooth, Today I bought out my XC60 lease in what I thought would be an experience worse than a dental visit, but turned out to be easy, painless, and smooth, thanks to Mary Mattingly, who handled the sale, and Bill Gunnett, who handled financing. Both were very professional, but friendly, not pushy at all. Overall a pleasurable experience! More

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My New Ride I thought I was coming to buy one car and I left with my beautiful BMW. Ask for Mary and let her work her magic! I thought I was coming to buy one car and I left with my beautiful BMW. Ask for Mary and let her work her magic! More

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Scheduled Service was Completed as Planned Service Rep Samantha Scollo kept me informed of the progress. My complaint about the keyless entry feature misbehaving was handled and corrected, alt Service Rep Samantha Scollo kept me informed of the progress. My complaint about the keyless entry feature misbehaving was handled and corrected, although it took an extra day to get the required parts. Samantha immediately offered a loaner, but I declined since we had access to a second car More

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Happy Birthday to me!!! Thank you Mary! Great experience, so excited about my new XC90. You were so helpful and informative, I appreciate all of your help! Great personality! Thank you Mary! Great experience, so excited about my new XC90. You were so helpful and informative, I appreciate all of your help! Great personality!!! More

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Simple, painless and perfect results Crown Volvo exceeded my expectations from start to finish. Jiosh Tator was knowledgeable and efficient and made the process very simple. He’s fab Crown Volvo exceeded my expectations from start to finish. Jiosh Tator was knowledgeable and efficient and made the process very simple. He’s fabulous. The sales manager Ken Feck checked in on me to make certain that I was happy with the numbers. The financing manager Bill was helpful and that process took just minutes. After selecting my new car ( which is a stunning 2018 XC-60) Josh allowed me to take the car back to work and I returned to sign and drive away. More

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Excellent customer service The Samantha Scollo and Debrah Hammann made sure that I was treated as if I was family. I want to truly thank you both for your exceptional service. The Samantha Scollo and Debrah Hammann made sure that I was treated as if I was family. I want to truly thank you both for your exceptional service. More

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Sam in the Service Department at Crown Volvo Rocks! I just recently moved out of state and she made sure that my car was ready for my cross country trip! Love Crown Volvo - along with Sam! Derrick is am I just recently moved out of state and she made sure that my car was ready for my cross country trip! Love Crown Volvo - along with Sam! Derrick is amazing too! :) More

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