Samantha Scollo | Page 11

Fast & prompt service Samantha Scollo was exceptionally friendly & made me feel like I was a very important customer at Crown Volvo. Samantha is great! Highly recommend Vol Samantha Scollo was exceptionally friendly & made me feel like I was a very important customer at Crown Volvo. Samantha is great! Highly recommend Volvo Clearwater More

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A Pleasurable Experience My current volvo is my 6th. Three of the 6 cars were purchased at Crown Volvo (my first car was about 1990). I have lived all over the country since My current volvo is my 6th. Three of the 6 cars were purchased at Crown Volvo (my first car was about 1990). I have lived all over the country since 1990 but as soon as I returned to Tampa Bay this dealership was my source of service and replacement cars. Two staff stand out in my experience: Deborah, service manager. My service experience was simply remarkable. Deborah and her staff bent over backwards to help me every time i visited the dealership for service. She even helped me when i purchased the latest XC60. Thank you Deborah. Hume Spear helped me with the latest car and assisted with a really good deal. He calls on birthdays and keeps in touch. I currently live in Jacksonville and am contemplating upgrading to the XC90 and Hume is the first person I will call for a quote. The entire staff at this dealership and all the past ownerships and configurations are, in my view, one of the best in the nation, and I have experienced many over the past almost 40 years. Thank you guys and continue not just selling and servicing cars but actually helping people, one at a time. Cheers!!! More

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Very satisfied customer We were very impressed with Mary Mattingly's knowledge and complete review of the XC40 R-Design that we bought from her. She was comprehensive in sho We were very impressed with Mary Mattingly's knowledge and complete review of the XC40 R-Design that we bought from her. She was comprehensive in showing the car and has taken the time to learn all of the subtleties that most automobile sales people do not bother with (in our experience). We recommend Mary without hesitation to anyone interested in a Volvo. Her follow-up is excellent also. She made the transaction painless. M & E, C More

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The service advisor, Samantha Scollo, did an excellent job. The service advisor, Samantha Scollo did an excellent job! Service was top of the line and her customer service attitude was exceptional. The service advisor, Samantha Scollo did an excellent job! Service was top of the line and her customer service attitude was exceptional. Dakila "Dake" R. de Vega More

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Going above and beyond Very positive experience with your service, as usual. Thank-you for taking the time to trouble shoot a noise and have me send it into to you via video Very positive experience with your service, as usual. Thank-you for taking the time to trouble shoot a noise and have me send it into to you via video. I bought both of our Volvos, at your dealership a year and a half ago and will buy successive Volvo's at your dealership, because it was such a positive experience throughout the whole buying process. Dr. Hill More

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Wiper issue Samantha helped us immediately - had the issue evaluated and the service tech was able to rectify the issue promptly and we were back on the road in a Samantha helped us immediately - had the issue evaluated and the service tech was able to rectify the issue promptly and we were back on the road in a jiffy. Perfect from start to finish. More

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Painless service appointment Derrick Smith went out of his way to try to help me configure settings on the Volvo app to sync with my car. Much appreciated! Derrick Smith went out of his way to try to help me configure settings on the Volvo app to sync with my car. Much appreciated! More

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Felt comfortable Josh Tator was our salesman. We were instantly relaxed in his company. You like to feel comfortable with your salesman so you can discuss all the is Josh Tator was our salesman. We were instantly relaxed in his company. You like to feel comfortable with your salesman so you can discuss all the issues and ask all the questions openly. Josh was transparent and we felt very satisfied with our experience at Crown Volvo. We bought a 2015 S60 and are extremely happy with it. More

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Regular service visit I have owned Volvos for many, many years. The reason that I drive into Clearwater from Tampa for service is that Deborah Hannmann is the best service I have owned Volvos for many, many years. The reason that I drive into Clearwater from Tampa for service is that Deborah Hannmann is the best service manager I have ever encountered (and, I am no spring chicken). I am also very pleased and impressed with the excellent service team at this dealership including Brian Tessitore and Samantha Scollo who was extremely attentive and helpful during my last visit Joe Bearson More

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Excellent Service! I thankful for Samantha Scollo, patience and excellent customer service. No matter how many times I called and asked questions, she took the time to I thankful for Samantha Scollo, patience and excellent customer service. No matter how many times I called and asked questions, she took the time to softly explain the answer to me. Also, it was great to see that Brian Tessitore is still a part of the Service department. Brian, I need to bring my car back for additional work. Also met Mary Mattingly - service with a smile. Hopefully God willing she will find the vehicle just for me. :) Sorry I missed you Ms. Deborah Thanks everyone. More

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