Samantha Ziegaus
Samantha Ziegaus at Pearson Nissan Of Ocala
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Samantha Ziegaus | Page 3

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.7
77 Reviews
4.7

77 Reviews

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77 Reviews of Samantha Ziegaus

January 18, 2024

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Employee Rating

Perfect as always. The manager even came over to help with one small issue and solved my problem. More

by bhart4660
Service Price Transparency
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Recommend Dealer
Yes
Jan 18, 2024

Pearson Nissan Of Ocala responded

Thank you so much for your kind words! We're delighted to hear that our manager was able to assist you and resolve your issue. At Pearson Nissan of Ocala, we strive to provide excellent customer service, and it's always rewarding to know when we've met or exceeded our customers' expectations.

January 17, 2024

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Service was very prompt and courteous. They got us right in and right out. To care the problems More

by JTARLTON66
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Recommend Dealer
Yes
Jan 18, 2024

Pearson Nissan Of Ocala responded

Thank you for the five-star review and the kind words about our service team at Pearson Nissan of Ocala! We'll see you next time!

January 13, 2024

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Always excellent work and everyone is very friendly and professional. Only place I will bring my truck. More

by MYKLEGARD9
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Recommend Dealer
Yes
Jan 16, 2024

Pearson Nissan Of Ocala responded

We're so glad to know you trust our team at Pearson Nissan of Ocala with your truck. Thanks for the positive feedback about our work and professionalism!

January 08, 2024

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I was not expecting them to wash and vacuum out the inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I More

by DEBISWW
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Recommend Dealer
Yes
Jan 08, 2024

Pearson Nissan Of Ocala responded

We're glad we could turn your morning around with our service at Pearson Nissan of Ocala! It's always great to exceed expectations. Thanks for the review and take care!

January 04, 2024

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Great service got in and out before expected only got a oil change and tire rotation but fast service More

by DEW4JOHN
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Recommend Dealer
Yes
Jan 05, 2024

Pearson Nissan Of Ocala responded

Hey John! Thanks for trusting us with your vehicle's oil change and tire rotation needs! We'll see you next time. Safe travels!- The Pearson Nissan of Ocala Team

December 31, 2023

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I called Sam in the Service Department about having my vehicle looked at . She told me that she had to look into my warranty policy and would call me back in 15 minutes. I never heard from her the rest of More

by JODYMPET
Service Communication
Recommend Dealer
No
Jan 03, 2024

Pearson Nissan Of Ocala responded

We're sorry to hear about your experience. We strive for excellent customer service and it seems we fell short in this instance. It's not our standard practice to forget callbacks, so please accept our apologies for the oversight. If you'd like to discuss further or have any other concerns, don't hesitate to reach out. Nia Orona - Owner Loyalty Manager - (352)622-4111

December 30, 2023

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Had a wheel locks installed , when I went to the vehicle I asked the rep where was the key she had no knowledge. So she went to ask the service person by then I found it myself and it was in the glove comp More

by KRABBIT23
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Recommend Dealer
Yes
Jan 03, 2024

Pearson Nissan Of Ocala responded

We're sorry to read about your recent experience with us. It's important that our team communicates effectively and provides the necessary information, so we apologize for any oversight here. We appreciate you bringing this matter to our attention as it helps us improve. If there are further concerns or questions you'd like addressed, please feel free to reach out directly at Nia Orona - Owner Loyalty Manager - (352)622-4111. Thank you!

December 30, 2023

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I took our Rouge in for its oil change, tire rotation and inspection. They did the oil change and inspection, but not the tire rotation. The service was quick, for us not having an appointment. More

by 1FLYINGTONY
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Recommend Dealer
Yes
Jan 03, 2024

Pearson Nissan Of Ocala responded

Thanks for your feedback! We're glad to know you found our service quick and efficient at Pearson Nissan of Ocala. Apologies if we missed the tire rotation - please feel free to swing by anytime so we can take care of that for you.

December 30, 2023

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Always get good service employees are always friendly and helpful in scheduling my appointment in the 8 years I have been going there i have nothing bad to say More

by WB2JCW
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Recommend Dealer
Yes
Jan 03, 2024

Pearson Nissan Of Ocala responded

Hi WB! We're delighted to know that you had consistently good experiences with our team at Pearson Nissan of Ocala over the years. We appreciate your loyalty and look forward to continuing this positive trend!

December 29, 2023

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I was very impressed how easy it was to schedule my appointment and how quickly the work was done. More

by VETTE062
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Recommend Dealer
Yes
Jan 03, 2024

Pearson Nissan Of Ocala responded

Hi Vette! Thank you for leaving us this five-star review and the kind words about our service team at Pearson Nissan of Ocala! We'll see you next time!

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