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Samantha Ziegaus
Samantha Ziegaus at Pearson Nissan Of Ocala
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Samantha Ziegaus | Page 4

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.7
80 Reviews
4.7

80 Reviews

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80 Reviews of Samantha Ziegaus

December 30, 2023

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Employee Rating

Always get good service employees are always friendly and helpful in scheduling my appointment in the 8 years I have been going there i have nothing bad to say More

by WB2JCW
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Recommend Dealer
Yes
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Jan 03, 2024

Pearson Nissan Of Ocala responded

Hi WB! We're delighted to know that you had consistently good experiences with our team at Pearson Nissan of Ocala over the years. We appreciate your loyalty and look forward to continuing this positive trend!

December 30, 2023

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Had a wheel locks installed , when I went to the vehicle I asked the rep where was the key she had no knowledge. So she went to ask the service person by then I found it myself and it was in the glove comp More

by KRABBIT23
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Yes
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Jan 03, 2024

Pearson Nissan Of Ocala responded

We're sorry to read about your recent experience with us. It's important that our team communicates effectively and provides the necessary information, so we apologize for any oversight here. We appreciate you bringing this matter to our attention as it helps us improve. If there are further concerns or questions you'd like addressed, please feel free to reach out directly at Nia Orona - Owner Loyalty Manager - (352)622-4111. Thank you!

December 29, 2023

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I was very impressed how easy it was to schedule my appointment and how quickly the work was done. More

by VETTE062
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Yes
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Jan 03, 2024

Pearson Nissan Of Ocala responded

Hi Vette! Thank you for leaving us this five-star review and the kind words about our service team at Pearson Nissan of Ocala! We'll see you next time!

December 21, 2023

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Very courteous service department personnel. Would recommend to any vehicle owner. Finished quicker than initially quoted. More

by CAMYE640
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Yes
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Dec 22, 2023

Pearson Nissan Of Ocala responded

We're glad to know our service team at Pearson Nissan of Ocala exceeded your expectations and finished quicker than quoted. Thanks for recommending us, we appreciate it!

December 17, 2023

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They usually ask if I would like the oil changed but didn't this time More

by KATYMARLOW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jimmy Morejon, Isaac Velazquez, Zachary McQuaig, Vanessa Dean, Cristina Rosario , Charles Beck, Brian Collins

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Dec 20, 2023

Pearson Nissan Of Ocala responded

I sincerely apologize that you didn't receive the five-star service we expect for all of our guests. I understand that you're frustrated, but I would be grateful for the opportunity to speak with you about this directly. Please consider contacting me directly. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 10, 2023

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Best Dealership ever. Friendly, Professional, easy to do business with. There's no need to go anywhere else to have your Nissan serviced. More

by DGJZD
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Recommend Dealer
Yes
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Dec 11, 2023

Pearson Nissan Of Ocala responded

We're delighted to know you had such a positive experience at Pearson Nissan of Ocala! Our team is always here for your service needs. Thanks for the review and we look forward to seeing you next time!

December 10, 2023

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The whole process was quick and easy. Recieved text updates which enabled me to easily authorize them to take care of additional issues that were found during the service appointment. More

by FINWEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina Rosario

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Dec 11, 2023

Pearson Nissan Of Ocala responded

We're glad to know that you found our process at Pearson Nissan of Ocala quick and easy, especially with the help of text updates. We appreciate your feedback!

December 03, 2023

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Not a long wait, representatives are extremely friendly and very informative to what they are doing for you More

by NIKI123WOLFE
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Recommend Dealer
Yes
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Dec 05, 2023

Pearson Nissan Of Ocala responded

Hi Nik! We're glad to know that you had a positive experience at Pearson Nissan of Ocala! Our team always aims for efficient service while keeping our customers informed. Thanks for your review!

November 30, 2023

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Employee Rating

The staff is very considerate of all my needs when performing the tasks scheduled. Always friendly and keep me informed. More

by TRHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Morejon, Isaac Velazquez, Zachary McQuaig, Vanessa Dean, Cristina Rosario , Charles Beck, Brian Collins

Helpful
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Dec 05, 2023

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're glad to know our team at Pearson Nissan of Ocala met your needs and kept you well-informed. We look forward to serving you again! Safe travels!

November 28, 2023

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Employee Rating

Had and easy time getting in and out for a quick oil change, the staff were friendly during the whole time. More

by KLAYTON127
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Recommend Dealer
Yes
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Nov 29, 2023

Pearson Nissan Of Ocala responded

We're glad to know your oil change was quick and easy at Pearson Nissan of Ocala! Thanks for sharing about the friendly service you received. We appreciate it!

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