Sami Boustani
Sami Boustani at Shottenkirk Honda of Huntsville

Sami Boustani | Page 9

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
162 Reviews
4.9

162 Reviews

Write a Review

162 Reviews of Sami Boustani

May 09, 2024

Dealership Rating
Employee Rating

Prompt, efficient and professional. We are always pleased with the service here above and beyond our experience with other dealers. Would have been nice to have had a head's up about t More

by SYDNEY.
Recommend Dealer
Yes
May 10, 2024

Shottenkirk Honda of Huntsville responded

SYDNEY, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

May 03, 2024

Dealership Rating
Employee Rating

So far Michael, Sami and Justin have been so helpful. If I have a concern, they take care of it ASAP, and they are fun to talk to as well. And they called out the mechanic from the back (I know he was More

by BETHRYBERG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Justin Gibbs

May 04, 2024

Shottenkirk Honda of Huntsville responded

Beth, Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. Michael, Justin, and Sami appreciate your business and hope to see you again soon!

May 02, 2024

Dealership Rating
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I always have a great experience with Honda. Every one is nice, helpful and professional. More

by LINDA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 28, 2024

Dealership Rating
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Good work, got the job done quickly. They did not try to convince me that I needed other service that I couldn’t afford. More

by JSKIPWORTH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 28, 2024

Dealership Rating
Employee Rating

Service was great, wait time was minimal. Staff was nice. Will recommend to other people. More

by DARNELLBOOZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 23, 2024

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Speedy service and helpful in answering my questions about a recent recall. I highly recommend this location. More

by brenbuehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2024

Dealership Rating
Employee Rating

Sami is always very nice, knowledgeable, and suggests things I may want to consider to keep in mind for future things to check on. The facility is extremely clean. The employees are courteous, helpful, a More

by MARY4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick, Driver

Apr 22, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2024

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Employee Rating

I was disappointed to find out that 3% charge is being applied to credit card use. Seems this should be part of doing business since not everyone carries all of cash or checks. More

by NARUMJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Shottenkirk Honda of Huntsville responded

Thank you for visiting our service department. We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance.

April 16, 2024

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Employee Rating

Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 14, 2024

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Employee Rating

JP was on the ball when he called in response to my inquiry. I took a test drive with him and he was very respectful of my need to listen and access the features of the car. He was able to work quick More

by KEYC42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Cantrell, JP Ketteman

Apr 15, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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