Sammy Vela | Page 3

I have used Baker Nissan for many years. They have a very caring staff that listens to your concerns and makes sure your needs are met. Their expertise and high standards are greatly appreciated. I would on caring staff that listens to your concerns and makes sure your needs are met. Their expertise and high standards are greatly appreciated. I would only trust them with my car. More

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Bait and switch We sat with Sammy Vela on a Saturday evening with our son who wanted to purchase a car for college. The rapport was excellent and we actually enjoyed We sat with Sammy Vela on a Saturday evening with our son who wanted to purchase a car for college. The rapport was excellent and we actually enjoyed our evening as we came to an agreement to purchase a vehicle. The agreement included a written statement that Baker Nissan would fix any major issues after the vehicle was reviewed by the mechanic. Our mechanic looked at it on Sunday and found codes the brake booster had produced fault codes and the ABS light on the dash came on while we had it. We provided these codes and pictures to Baker Nissan when we brought it back to them on Monday. We were told the battery needed to be replaced and Baker did that and said that may or may not fix the problem. We understood that was a first step in the trouble shooting and were prepared to take a written statement they would stand behind their agreement. Instead of offering to stand behind their deal, they said they had 3 more buyers for the car and if we did not want the car they would take it back. Needless to say the reputation of a used car sales man was truly represented as we made the mistake of trusting a large dealership like Baker to stand up and be reputable but we were completely let down. Do not trust these people .... get all of your vehicles completely inspected by a trusted source before you provide them your money..... It was truly an experience that went from great to piss poor once they had our money!!!! More

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Terry Edwards I asked GOD to hear my cry, listen to my prayer; he sent me Terry Edward an 😇 I needed a car ASAP this gentleman worked with me and for me until the I asked GOD to hear my cry, listen to my prayer; he sent me Terry Edward an 😇 I needed a car ASAP this gentleman worked with me and for me until the very end of the deal and paperwork was signed. If it have not been for Terry this dealership would have lost a customer and money. I’m Team Terry all the way!!! Thanks Claudia More

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Easiest vehicle purchase experience ever! Sammy Vela and Shawn Kennedy made my purchase of a 2011 Honda from their pre-owned inventory very easy. Shawn was willing to "negotiate" and Sammy wa Sammy Vela and Shawn Kennedy made my purchase of a 2011 Honda from their pre-owned inventory very easy. Shawn was willing to "negotiate" and Sammy was very cordial and helpful to get us to an agreement. Made my drive to Houston well worth the trip. Very nice facility too! I would recommend giving them a try. No one was pushy or overbearing like I have experienced in some situations. The finance and administration portion of the visit was easy and fast as well. Ephan was very personable and friendly. More

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excellent costumer service!! this is my third time coming with Mr Sammy Vela to purchase another automobile we always have the nice feeling to find Mr Vela with a great smile , a this is my third time coming with Mr Sammy Vela to purchase another automobile we always have the nice feeling to find Mr Vela with a great smile , always with a good mood ,(after a long day finding that is refreshing )He make us feel welcome and his sense of honesty make us decided to buy another car here with him .We really appreciated the great experience we have with this particular salesman He keep on touch with us after each sale and that is also one of the reasons we choose to do business with him More

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GREAT PURCHASE EXPERIENCE WE BOUGHT OUR PATHFINDER FROM BAKER NISSAN AND HAD A GREAT BUYING EXPERIENCE. SAMMY FOUND US THE PERFECT CAR ON THEIR LOT. PRICE AND FINANCING WAS GOO WE BOUGHT OUR PATHFINDER FROM BAKER NISSAN AND HAD A GREAT BUYING EXPERIENCE. SAMMY FOUND US THE PERFECT CAR ON THEIR LOT. PRICE AND FINANCING WAS GOOD AND WE WERE IN AND OUT IN JUST A COUPLE OF HOURS WITH OUR NEW CAR. DONNA More

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Excellent There is never a problem with service, always thorough with advice as to what car may need in the future..Husband always drives away from there comple There is never a problem with service, always thorough with advice as to what car may need in the future..Husband always drives away from there completely happy...we have been with this car dealership for awhile have bought multiple vehicles from Sammy in used vehicles and that result is too always completelysatisfactory More

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Excellent Service Incredible Service even though I bought the car from Virginia. Sammy really went out of his way to help me during the process. Highly recommend him Incredible Service even though I bought the car from Virginia. Sammy really went out of his way to help me during the process. Highly recommend him More

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My "Go To" Dealership I've just leased my 3rd vehicle from the great team at Baker Nissan and as usual it was a pleasure doing business with these guys!!! My contact Shawn I've just leased my 3rd vehicle from the great team at Baker Nissan and as usual it was a pleasure doing business with these guys!!! My contact Shawn Kennedy, who I've known for several years and is an expert on used vehicles, put me in touch with the most awesome salesman Sammy Vela who helped me with my lease vehicle. He went above and beyond to make sure I found exactly what I was looking for. Rodney Crow was instrumental in making sure I got the perfect deal...and a great deal he gave me!!! When signing, all my questions were answered and details of the deal explained. Gio walked me through how everything functions on my new Rouge; he even took the time to sinc my phone via Bluetooth before I drove off :-D I can't say enough about how easy they made this experience....and it was super quick. I'm quite sure...as in the past...they'll see me on my next car shopping trip. Thank you guys for always taking such great care of me!!!! Shout out to Carl Baker for always being so welcoming, friendly and helpful!!! More

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Excellent Service I had a tight budget and needed two cars, Sammy Vela and Shawn Kennedy were amazing and patient with me and I walked away with two fantastic cars! Vic I had a tight budget and needed two cars, Sammy Vela and Shawn Kennedy were amazing and patient with me and I walked away with two fantastic cars! Victor was quick and efficient in getting the finances completed. A wonderful team they have! I couldn't be happier! More

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