Samuel Villegas

So I’m still really irritated with the quality of the service that we received. First, I made a deal before we arrived and drove to San Antonio, a four hour drive away thinking it was going to be a quick service that we received. First, I made a deal before we arrived and drove to San Antonio, a four hour drive away thinking it was going to be a quick sale. When we got there, they misplaced the keys which took forever to find it, the vehicle wasn’t ready, and we still had to drive four hours back to our city. Second, according to the CARFAX, it states that y’all replaced the washer fluid pump with the reconditioning, which was by the way 2000 dollars. Well, when we got back to Harlingen and checked under the hood, the washer fluid pump wasn’t installed at all. It was there but it wasn’t functional at all. So we received a Samual the following day asking if we made it home all right and asked if we liked the car. We did liked the car except for the fact that it had hail damage on the hood that wasn’t reported and the fact that the washer fluid didn’t work because it wasn’t properly installed. He stated, “oh just take it to Toyota and they’ll install it for you”. So that’s what we did and according to Toyota, it’s going to be $250 to get it installed and working again. So yall charged me a reconditioning fee of $2k and the car fax clearly mentions that yall replaced the washer fluid pump, when you literally just put one in without attaching it and they we have to pay $250 to attach it. Thats crazy and unethical. More

by Tracy Atkinson Verified Customer Verified Customer

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Service was nice and easy the guys really did an amazing job helping me get my jeep job helping me get my jeep More

by prehston26 Verified Customer Verified Customer

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Best dealer I ever been to no pressure willing to help you and the nicest people. would recommend this place for anyone to go and get a new car. you and the nicest people. would recommend this place for anyone to go and get a new car. More

by mcabrera5 Verified Customer Verified Customer

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The experience was great and easy. Everyone was very helpful. And my wife and I are very happy to have purchased a RAM 1500.Thank you so very much San Antonio Dodge and to all helping Everyone was very helpful. And my wife and I are very happy to have purchased a RAM 1500.Thank you so very much San Antonio Dodge and to all helping us. More

by VILLARREALVINCENTE55 Verified Customer Verified Customer

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I recently bought a vehicle at SA Dodge Chrysler Jeep and had a great experience. I was greeted as soon as I got out of my car. Sam was my salesman and he ushered me inside, out of the heat, ensured the had a great experience. I was greeted as soon as I got out of my car. Sam was my salesman and he ushered me inside, out of the heat, ensured the car I wanted was on the premises and invited me to test drive, no strings attached. He was very knowledgeable and answered all my questions. I ended up buying the car. The manager came over, I got a very fair deal for my trade in, he went over the numbers with me and once I was satisfied, I saw the gentleman in finance. Everything was done professionally and efficiently. I really must say that this dealership has great employees, everyone is eager to help and super friendly. I have bought my share of cars over the years but the customer service here is outstanding, this was by far the best and fastest car buying experience ever! Thank you to everyone who helped me, I really appreciate all of you. More

by S_MADLEN Verified Customer Verified Customer

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The first salesperson didn’t show me the features of the vehicle. The second salesperson, Samuel, was very kind, patient, knowledgeable about the vehicle, and showed great interest in helping me. He was alw vehicle. The second salesperson, Samuel, was very kind, patient, knowledgeable about the vehicle, and showed great interest in helping me. He was always attentive, and the follow-up service after the purchase was excellent. More

by Angel Villanueva Verified Customer Verified Customer

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Sam did a great job answering my questions and getting the vehicles I came in to see…I bought new Cherokee the vehicles I came in to see…I bought new Cherokee More

by JRECORD93 Verified Customer Verified Customer

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The sales team was easy to work with and made the buying experience stress free and smooth. experience stress free and smooth. More

by DUSTIN.PALOMBO Verified Customer Verified Customer

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