Sandra Saunders | Page 5

Great service Always very pleased with the service I received at Reynolds Mazda they are always very helpful and effecuant. I always recommend them to my friends Always very pleased with the service I received at Reynolds Mazda they are always very helpful and effecuant. I always recommend them to my friends More

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Outstanding customer service. Took my Mazda 6 for service and oil change. With no appointment. Robert and Sandra calling me by my name took Outstanding care of me explained all wh Took my Mazda 6 for service and oil change. With no appointment. Robert and Sandra calling me by my name took Outstanding care of me explained all what needed to be done and how much will it be. They had me in and out in no time. Thanks for your commitment. More

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Car buying was an unexpected pleasure I started my search via the TrueCar buying service offered by my credit union. It's the same service offered by my insurance company, Farmers. I'd r I started my search via the TrueCar buying service offered by my credit union. It's the same service offered by my insurance company, Farmers. I'd researched vehicles for a couple of years and had narrowed it down to a range of models and knew what price I wanted to pay. Using the service, I was put in touch with three dealers. Steve was the first person to call, and in the process leading up to my visit was the best experience. Contacts from the other two dealers were too pushy, too many emails, trying too hard to please. Steve and I set up an appointment to do a test drive as I wanted to experience both the 'i' and the 's' models of the car I bought. Steve was affable, highly knowledgable, and while certainly a salesman, I never felt unduly pressured during the experience. The finance part of the deal was the biggest surprise, however. Not only did we quickly arrive at what my research told me was a fair price for the vehicle, I came in with a pre-approved loan, and the whole process took less than 10 minutes. Franco was kind and professional, and I felt like I was in the driver's seat during the conversation, including discussion of warranties. After that, I was given a tour of the facilities, including the service facilities and met husband and wife team Robert and Sandra, and Steve scheduled my first service visit while I was there. Two years of maintenance came with my vehicle, and I was impressed with the 'total care' I was given in that regard. I would certainly recommend this dealer, the TrueCar buying experience, the vehicle itself (the Mazda 3 s Grand Touring is an amazing value) and Mazda as a company. More

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Good Job! I worked with Steve Adams and had a great experience with him and the business office. They were very friendly and direct and discussed all my options I worked with Steve Adams and had a great experience with him and the business office. They were very friendly and direct and discussed all my options. We made a deal I was happy with and I am very satisfied. Great car and great business dealings. I would be happy to work with these guys again. More

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Mazda 6 Purchase Steve Adams was helpful through each stage of the buying process. I never felt pressured to buy. This is an important trait that I look for in a sales Steve Adams was helpful through each stage of the buying process. I never felt pressured to buy. This is an important trait that I look for in a salesperson when purchasing a car. I would recommend Steve for anyone interested in purchasing a Mazda. More

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Well done! It went MUCH better then I anticipated...The staff was friendly and helpful and and made the whole process very easy for a guy who hasn't bought a new It went MUCH better then I anticipated...The staff was friendly and helpful and and made the whole process very easy for a guy who hasn't bought a new car in 20 years. In the past, I've found your service staff,(I own a 95 Miata) to be very professional and upfront...and now I find the sales staff to be much the same. Thanks to all of you. More

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New Care Experience & Service Department Just bought a new Mazda CX-5, my 3rd vehicle at Reynolds Mazda. I was in and out in 3 hours, sales person Steve Adams was excellent. ( my second vehic Just bought a new Mazda CX-5, my 3rd vehicle at Reynolds Mazda. I was in and out in 3 hours, sales person Steve Adams was excellent. ( my second vehicle with him). He did a great job of explaining the features and synched my phone with the Bluetooth before I left. Sean Porterfield was great as well in the finance department. As I have serviced my vehicles at Reynolds Mazda since 2005, I can say there service is impeccable. Sandra Saunders is the best. Always calls if there are other recommended services and explains everything fully. More

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Amazing car and caring sales person; two top factors. I tried several cars that week, but I kept coming back to the Mazda for several reasons:The car made me feel young and vibrant, almost like a sports I tried several cars that week, but I kept coming back to the Mazda for several reasons:The car made me feel young and vibrant, almost like a sports car but it had several features that I needed as an art teacher. Also my sales rep. James Tippett was a very personable young man! He treated me like family. He is such a knowledgeable young man! He helped me program the car to my smart phone, washed and vacuumed my new car, filled the tank! He made me feel important! He has called me for 2 birthdays to wish me a happy b-day. The car still runs great; your staff is very caring and still make me feel important, even if I just go in for a oil change. Thank you for a good product and wonderful employees. Zoom Zoom! More

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