"Our car buying experience was easy"
- Mr. & Mrs. King
Wow! The staff at Valley Subaru is wonderful! They were personable, approachable and easy to work with. They worked hard to get us the deal we wanted and had everything ready for us to sign, so we got out the door and into our new car quickly. They exceeded our expectations 100% We will be back the next time we are in the market for a car.
" .MY buying experience"
Sara was very helpful and professional in helping me decide on a new car. I never felt rushed to make a decision.. Tori in finance explained my options very well and then let me make my decision.
"It's great to have a dealer that you can count on!"
I have been a customer for around 20 years and once again I was treated first class. Sara Nitke took good care of us and a special thanks goes out to her. Tom, once again took care of us on the finance end and we really appreciate our long term relationship with him. We love our new car and we love that the process was super easy.
Chris and Sherry Nirschl
"Best car buying experience i’ve had."
Being the first new car buying experience i’ve Had I was fairly nervous but looking online was the start of my search and Jorge responded very quickly with all of the information I was looking for. Even more they beat out another competitor on price even though the other dealerships vehicle had hail damage. On coming into the dealership Jorge was busy with another customer Sara came in and took great care of me. Even though I came in with check in hand she tried to get me the best rate that we could get. She is very knowledgeable and answered any and every question that I had for her. Tori made the finance paperwork extremely easy and streamlined so I wasn’t sitting around for hours. All in all extremely friendly service and the next time I am in the market for a new car I will absolutely being going back the Valley Subaru
- Bobby G
Recently traded in our leased 2015 Crosstrek for a 2018 model. Terrific sales experience all around, with Sara Nitke and Chuck Dunlap. Got the lease pricing down below what I'd targeted, and was locked in to our new vehicle in what seemed record time. Dion Narez was great in finance, too. Will definitely use this dealership going forward and recommend to all our friends. Thanks Valley Subaru!
"Good service, No pressure sales tactics "
Sales people are friendly with no sales pressure tactics,. Both John and Sara were easy going and pleasant to work with. Finance guy was funny and we had a good time. I forget his name It rare to have a good time with any car finance guy. John personally delivered my car by driving it to my house which was appreciated. Not really sure if the car was washed as it appeared to be dusty and certain spots of the car had smudge marks as if the car was wiped down and not really washed. The back seats had greasy finger marks on the head rest on both seats. John requested they cleaned this for me. The marks were wiped down but I had to do a second cleaning. Had a slight issue with the driver side window control but the service guy was able to show me how to reset this in a jiffy when I drove by the dealership a few days later. Sales manager Nic was pretty cool and explained the car mats to me. Did not realize there were 2 sets of car mats. One rubber one for winter and one set of carpets ones for summer. My friend recommended Valley Subaru and stated Valley Subaru is pretty straightforward and I would agree with him. Can not speak about the service department because it's too early and I've had limited exposure to them but so far so good. All in all I had a pleasant experience and will recommend Valley Subaru to anyone interested in buying a Subie.
"Super Personable & Helpful!"
- Natalie Kidd
Sara took every second I needed to help guide me & gave me wonderful advice on what Subaru was best for me. Shes kept up with me and helped me with any questions I've had. She's a rockstar!
"Overall a great group of people."
I feel comfortable taking with everyone at Valley Subaru. In the process of purchasing my new Impreza, I interacted with at least 6 staff members. Everyone was courteous, and sincere in sales, parts, financing, reception, and service. They took the time to help me work through all the steps on 3 visits without taking more of my time than was necessary. They listened to my wishes and concerns and didn't oversell me.
"Friendly staff and a Streamlined Processe"
- Patrick Sorteberg
I was very appreciative of how friendly the staff was at Valley Subaru. Even when we had a few hiccups in the process, they were quick to fix it and then continue moving forward with the process. I will be doing my maintenance there and I would use them to purchase another vehicle in the future. I booked my appointment with Sara but she was already working with another customer when I arrived so Blake quickly got me moving forward with the process. The reason I rated Sara 2 stars is because Blake said she would still like to meet me and she never did. I wasn't upset with the overbooking just that she did not follow through with meeting me. Overall a fantastic experience though and I look forward to doing my maintenance there.
"New Subaru Purchase"
We bought our Impreza at Valley Subaru based on my prior experience with Valley Nissan, both were great but I must say the Subaru experience was better. I started my research online and went from there, it was a smooth transition from internet sales to our sales person, Sara Nitke.
Sara was great to work with and is still helping me out. The sales process was smooth and she really took the time to help me understand my new car and the service department at Valley Subaru. She was also awesome in facilitating my appointment for window tint and accessories, ensuring a loaner car even.
If for some reason we end up stepping up to an STI in the next few years, I know who to call.