Sara Voorheis | Page 23

My first MINI Sara was super knowledgable about all aspects of the mini cooper and very enthusiastic about them. I had driven my first MINI at another dealer but S Sara was super knowledgable about all aspects of the mini cooper and very enthusiastic about them. I had driven my first MINI at another dealer but Sara helped ke find and fall in love with my new (to me) car. I will 100% be back to buy another MINI when I am ready for another and I look forward to working with Sara again. More

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Exceptional Experience Excellent experience for First Time Mini Buyers.. Sara our sales rep definitely knew her Mini’s she was informative and attentive without being high p Excellent experience for First Time Mini Buyers.. Sara our sales rep definitely knew her Mini’s she was informative and attentive without being high pressured and helped us choose the right mini for our purpose. Great experience from beginning to end! More

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Mini Cooper Convertible Sara and Santos did a fantastic job working out a great deal on my "new to me" 2015. They were patient, kind and diligent. Definitely will recommend t Sara and Santos did a fantastic job working out a great deal on my "new to me" 2015. They were patient, kind and diligent. Definitely will recommend this dealership! Quick and easy process too. Thumbs up to Scott as well! Thanks guys! More

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Stepping up with Ferman! Sara in sales and Dan in financing guided us thru the purchase in record time! The Team at Ferman are the best! Thank you for Outstanding Service and Sara in sales and Dan in financing guided us thru the purchase in record time! The Team at Ferman are the best! Thank you for Outstanding Service and my new mini! I feel like I have come into the 21st century as the old mini was a box with wheels compared to the 2017 I now own with bells and whistles..like the amazing sound system that I can listen to my play list off my phone and hear every word .... We are beyond happy!!! Thank you Sara and Dan! More

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Car Buying Made EZ First, I called my old bud Jack Rowland to tell him we wanted a new MINI only to find out it was his last day. So Jack handed us off to Sara Griffith First, I called my old bud Jack Rowland to tell him we wanted a new MINI only to find out it was his last day. So Jack handed us off to Sara Griffith. Sara was the most uncarlike salesperson: yay! She found a MINI that met most of our requests, set up an appointment, had the car ready when we arrived and most of the paperwork completed. She took us through the car, carefully explaining all the features and how they worked. Probably because I'm not the most tech savvy guy around, it took almost a week to get CarPlay working. To facilitate my CarPlay installation, Sara created a video on how to do it and it worked flawlessly. Never had that kind of customer care before! I highly recommend Sara to anyone looking to buy a MINI. Go get 'em Sara! Dennis Didier More

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See Sara Sara knows her Mini’s! I have not had a better car buying experience than I had with Sara! Within an hour we found my daughter the mini of her dream Sara knows her Mini’s! I have not had a better car buying experience than I had with Sara! Within an hour we found my daughter the mini of her dreams. Thank you Sara, you are awesome! More

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Ask for Sara! I can't even put into words how helpful and thorough Sara is! From the beginning of the process there was no pressure to buy, only tons of helpful inf I can't even put into words how helpful and thorough Sara is! From the beginning of the process there was no pressure to buy, only tons of helpful information and anecdotes to make me feel more comfortable! Not only is she charming and easy to talk to, she was able to make sure that the process of getting my dream MINI was easy and seamless. For my first time buying a car she put me at ease and made sure that everything went smoothly, not only was she able to make sure my payments were where I wanted them, she was even able to make sure the minor details were repaired before I got the car. Overall 10/10 experience at Ferman Mini! Sara truly does make it feel like you're buying a car from a friend, keep it up! :) More

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They are amazing !! It was great to be surrounded by Mini Coopers 😁 They were very professional and made the entire process easy. My car buying experience could not have It was great to be surrounded by Mini Coopers 😁 They were very professional and made the entire process easy. My car buying experience could not have been better. More

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Such a good car buying experience! My salesperson Sarah was enthusiastic, knowledgeable and realistic. I told her what my parameters were on the phone and by my appointment (a couple of My salesperson Sarah was enthusiastic, knowledgeable and realistic. I told her what my parameters were on the phone and by my appointment (a couple of days later), she knew exactly what to show me. She was up front in all aspects. We got the deal done seamlessly. Thank you, Sarah! Ferman Mini is great. There was no pressure to buy. Everyone, including finance, wanted me to be happy with my choice of vehicle as well as the terms. I highly recommend Ferman Mini. The cars? Coopers speak for themselves - fun, fun, fun. More

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10/10 would recommend I went to two MINI dealers in the area and chose to purchase my car from Sara because she, and the rest of the team I interacted with at Ferman MINI, I went to two MINI dealers in the area and chose to purchase my car from Sara because she, and the rest of the team I interacted with at Ferman MINI, was excellent. Sara was my salesperson and she was friendly and welcoming from the first visit, to the order, and through delivery 7 weeks later. I found her to be honest and straightforward with her advice and didn't get any impression that she was trying to rush me or steer me in any direction I didn't want to go. Her wealth of knowledge about MINIs, including aftermarket accessories and options, helped me make the best decisions about my purchase and her obvious enthusiasm for the MINI brand is infectious. While I was waiting for my car to be shipped, I decided to add a MINI accessory. Sara very kindly, and promptly, provided me with an estimate from the service department for installation. When I received the quote, I asked her to please clarify for me why the number of labor hours was so high for installation. She took my question back to the service manager and not only provided me with a detailed explanation but also informed me the service manager had approved a reduction in the hourly labor charge for my purchase. This, I think, exemplifies the level of service provided me not only by Sara but all of the Ferman MINI employees I interacted with throughout the purchase process. When I traded in my old car and took delivery of my new car, I worked with Joe Cleaver in the finance office. He was similarly friendly and accommodating, allowing me to choose extended warranty and dealer add-on options a la carte instead of taking the "package" approach. Now I have a killer MINI and am very happy not only with my purchase but also the whole process. More

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