Sarah Garvin

Ashley was very friendly and accommodating. I have leased and purchased many vehicles over the years, and this was by far the best experience I have ever had. Everyone was very helpful and inf I have leased and purchased many vehicles over the years, and this was by far the best experience I have ever had. Everyone was very helpful and informative and went above and beyond to answer my questions. Special kudos to Michael Hodgini for his patience and knowledge explaining ALL the many tech features, not an easy job. I have grand-children older than him; he did an excellent job and did not roll his eyes once! Thanks for making me feel comfortable! More

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Caleb Birely and the rest of the team at BMW of Fort Wayne were great to work with when purchasing my X5M Competition. I drove from 3hrs away and they were ready for me when I arrived. It was an easy pu Wayne were great to work with when purchasing my X5M Competition. I drove from 3hrs away and they were ready for me when I arrived. It was an easy purchase with great customer service. I would happily return for my next BMW. More

by JAMIEBRN Verified Customer Verified Customer

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Had a great experience with everybody that helped out with the truck that I purchased. Overall excellent kind group of people. They were straight forward. I give Christina Gentry, Michael Kramer and Zach with the truck that I purchased. Overall excellent kind group of people. They were straight forward. I give Christina Gentry, Michael Kramer and Zach Washington all 5 stars. More

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Great experience! I was purchasing a car from out of town and Mike and Sarah were very helpful and made it very easy to do from a long distance. When I showed up, they I was purchasing a car from out of town and Mike and Sarah were very helpful and made it very easy to do from a long distance. When I showed up, they had everything ready to go, it was quick and easy. I highly recommend them! More

by KevinP Verified Customer Verified Customer

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My experience was probably the smoothest trade-in I’ve ever had and the treatment was very professional! I will definitely give the Kelly Auto Group first dips on my future auto purchases. ever had and the treatment was very professional! I will definitely give the Kelly Auto Group first dips on my future auto purchases. More

by JESTRELLA25 Verified Customer Verified Customer

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Very positive experience. No pressure environment. The staff are very good at what they do. No pressure environment. The staff are very good at what they do. More

by ZOOGIE71 Verified Customer Verified Customer

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From the beginning to end of my car buying experience at this dealership, it was the best experience I’ve ever had. I have lived in multiple cities across the US and purchased multiple luxury vehicles. I’v this dealership, it was the best experience I’ve ever had. I have lived in multiple cities across the US and purchased multiple luxury vehicles. I’ve owned Mercedes, multiple Alfa Romeo, and BMW vehicles and this was by far my favorite car buying experience. The internet person was quick to reply, Ashley responded perfectly to all my needs, finance got me want I requested, and GM was great. Even when leaving I was thanked by another manager for my business. This was the most enjoyable transaction for a car I’ve ever experienced. Thank you to everyone! More

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My entire experience was positive. We had a couple hiccups the day of pickup that made me wonder if everything would work out but Christina and the rest of the staff definitely went ou We had a couple hiccups the day of pickup that made me wonder if everything would work out but Christina and the rest of the staff definitely went out of their way to make the entire process as painless as possible while guaranteeing that I left that day with my new Challenger. As I was driving away that day, it was the happiest I have been in a very, very long time and it was impossible to stop smiling on the very long ride home. Thank you to Christina and the rest of Kelley motors for a wonderful experience and the best dealer experience I have ever had. Sincerely, Thank you. More

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Christina was a pleasure to work with. She explained every detail of the process and offered her experience and knowledge throughout the entire process. She is a true professional in every She explained every detail of the process and offered her experience and knowledge throughout the entire process. She is a true professional in every sense of the word. The entire staff were friendly and helpful in answering our questions. In all, we couldn't have been more comfortable about our decision to buy our BMW. We will definitely be back when it comes time to buy our next BMW. More

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I originally went to the dealership to change out my summer tires to the winter ones. I was curious as to how much my vehicle was worth since it was a 2018 and I knew the warranties were about to expir summer tires to the winter ones. I was curious as to how much my vehicle was worth since it was a 2018 and I knew the warranties were about to expire. I asked service to get a quote for me and was referred to Jaylon and Ashley. They showed me several cars but none of them had the interior color I wanted. I liked them both right away. I didn’t find out until later that it was Ashley’s first day. You would have never known it since she was very professional. They offered me several options and I went back the next day and to my surprise they had exactly what I wanted. I never felt pressured and the whole experience was great! Ashley was also very kind and took me through the car wash and offered any assistance I needed. I feel she will be a great asset to the dealership in many ways. I also want to thank Scott, Zach, and of course Michael for his help! More

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