Rob Miller
Customer Experience Manager
BMW of Fort Wayne
715 Grand National Drive
Fort Wayne, IN 46804
17 Reviews
Write a Review17 Reviews of Rob Miller
July 31, 2026
First and foremost, it has been a pleasure working with Mike Cramer for the last five years. Mike has been very knowledgeable and helpful during each one of our three BMW purchases. We have never felt any Mike Cramer for the last five years. Mike has been very knowledgeable and helpful during each one of our three BMW purchases. We have never felt any sales pressure. Mike has been very thorough in explaining all of the features of each vehicle we have purchased. We highly recommend Mike without hesitation, and we look forward to our next BMW purchase. He makes the entire buying experience beyond pleasurable. Kudos to Mike! More
Other Employees Tagged: Mike Cramer, Scott Brooks
July 31, 2026
Everyone we have encountered at the dealership has been beyond professional, courteous and a joy with which to work. beyond professional, courteous and a joy with which to work. More
Other Employees Tagged: Mike Cramer, Scott Brooks
May 12, 2026
I bought a certified I7. I live about an hour and a half away but saw their pricing online which was better than the dealerships around me. I called the dealership and was c I live about an hour and a half away but saw their pricing online which was better than the dealerships around me. I called the dealership and was connected to Ashley Dewaelsche. I walked her through the car I was looking at, my trade and we essentially did the deal over the phone before I went to pick up the car. The experience from start to finish was fantastic. We negotiated a little, I told her where I wanted to be and she called me back within 30 mins and said they could do it. BMW's certified interest rate at 2.99 rivals competitive new car financing. Once I arrived to pick up the vehicle and finalize the deal she showed me the car in detail, took it on a test drive and inspected it and spent about 15 minutes in the finance office. After the purchase they have reached out several times to see if I have questions, make sure I was satisfied, etc. Litterally the best car buying experience I have ever had. The car itself in so far ahead of any car I have ever owned (I have owned north of 30 cars) The qualify of the car, the ride, the tech, has exceeded every expectation. The range for an electric vehicle of this size is just as good as the tesla I traded in. i cannot say enough good things about the professionalism and the personal touch of this dealership. No surprises, they did exactly what More
Other Employees Tagged: Sarah Garvin, Ashley Dewaelsche
March 11, 2026
The dealership is first class in every way. Mike Cramer and the team were terrific in every way. Mike Cramer and the team were terrific in every way. More
Other Employees Tagged: Mike Cramer, Scott Brooks
January 25, 2026
Great team of personnel that handled my transaction. Courteous professional and responsive! Would recommend these folks if you were in the market for a new or used automobile. transaction. Courteous professional and responsive! Would recommend these folks if you were in the market for a new or used automobile. More
Other Employees Tagged: Mike Cramer, Scott Brooks, Sarah Garvin , Hodgini
December 25, 2025
Extremely easy process from start to finish. Caleb was and has been awesome to deal with. 100 percent recommend. Caleb was and has been awesome to deal with. 100 percent recommend. More
Other Employees Tagged: Scott Brooks, Sarah Garvin, Caleb Bireley
November 11, 2025
Mike Cramer had helped my wife with the delivery of her new 2024 Mini Clubman and had a great experience so when I was in the market for a new Mini I knew Mike would be my go to guy. Mike and the staff at new 2024 Mini Clubman and had a great experience so when I was in the market for a new Mini I knew Mike would be my go to guy. Mike and the staff at Fort Wayne Mini didn’t disappoint, Mike helped me with my purchase of a 2025 Mini Countryman JCW the I would highly recommend if you’re in the market for a BMW or Mini Please do yourself a favor and visit Mike Cramer! More
Other Employees Tagged: Mike Cramer, Scott Brooks
October 07, 2025
Michael has always made it easy to help us with our automotive needs! We couldn’t be happier with our decision to move forward with our 2nd 530i! In addition, we have peace of mind knowing we will be p automotive needs! We couldn’t be happier with our decision to move forward with our 2nd 530i! In addition, we have peace of mind knowing we will be provided world class service after the sale! Scott High and his teams always exceed our expectations! More
Other Employees Tagged: Mike Uniejewski, Scott Brooks, Sarah Garvin , Zach Washington
May 12, 2025
Great experience, best car dealership I've dealt with. Very knowledgeable, polite and prompt. Thanks very much. Very knowledgeable, polite and prompt. Thanks very much. More
Other Employees Tagged: Mike Uniejewski, Mike Cramer, Scott Brooks, Sarah Garvin, Caleb Bireley, Ashley Dewaelsche , Christina Gentry
May 03, 2025
Bought a new ‘25 JCW Mini Cooper Countryman. The staff was a pleasure to work with and I felt like I got a great deal. Great car, if you haven’t thought of a Mini give it a chance and it will no The staff was a pleasure to work with and I felt like I got a great deal. Great car, if you haven’t thought of a Mini give it a chance and it will not disappoint. More
Other Employees Tagged: Mike Uniejewski, Mike Cramer, Scott Brooks, Sarah Garvin, Caleb Bireley, Ashley Dewaelsche , Christina Gentry

