Sarah Garvin

I bought a car in a different state and Mike made me incredibly comfortable throughout the entire process. I can't recommend him and the dealership enough! incredibly comfortable throughout the entire process. I can't recommend him and the dealership enough! More

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After several recent falls, vehicle entrance and exit are very important now. Christina suggested a few models which worked well for me. Then she asked a few more questions and we looked at several models. A very important now. Christina suggested a few models which worked well for me. Then she asked a few more questions and we looked at several models. A few more questions and answers before I decided to drive an X5. Cristina patiently and thoroughly reviewed the X5 features before, during and after the drive. She was very careful to answer all my questions and make sure I was not confused about anything. My family was with me and Christina was very considerate of them. She was kind and very fair during the price negotiations. Christina was efficient and thorough in coordinating the deal at delivery with Sarah, Tyler and Zachary. My deal also led to my daughter-in-law ordering a new BMW X5 from Christina also. Sincerely, David L. Bowles More

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As a busy mom I had very limited time to see and drive a car I was interested in. Ashley and the BMW team understood and made the process as quick as possible and easy for me, which was completely appreciat car I was interested in. Ashley and the BMW team understood and made the process as quick as possible and easy for me, which was completely appreciated. I also chose to buy a car during negative temperatures with plenty of snow and they brought the car inside so we were not freezing during the process. Many little details like this stood out to me as their customer service was top notch. Thank you again to Ashley and Sarah for understanding my busy lifestyle and being incredibly accommodating! More

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Great team of personnel that handled my transaction. Courteous professional and responsive! Would recommend these folks if you were in the market for a new or used automobile. transaction. Courteous professional and responsive! Would recommend these folks if you were in the market for a new or used automobile. More

by BARRY.STURGES Verified Customer Verified Customer

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Worked with Mike Cramer actually. He was great. Knew exactly what I was looking for and found me the car I really wanted. Not pushy like othe dealers He was great. Knew exactly what I was looking for and found me the car I really wanted. Not pushy like othe dealers More

by RAMNARONG2011 Verified Customer Verified Customer

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Extremely easy process from start to finish. Caleb was and has been awesome to deal with. 100 percent recommend. Caleb was and has been awesome to deal with. 100 percent recommend. More

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I worked with Ashley to find and purchase a certified preowned X-5. She notified me that one was coming in on trade that was exactly what I wanted. I was going to be out of town for a week and a half s preowned X-5. She notified me that one was coming in on trade that was exactly what I wanted. I was going to be out of town for a week and a half so she put a hold on it. Just took delivery. Everything was seamless. Ashley answered any questions I had and kept me updated through the entire process. More

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Great staff. Very friendly and responsive. Ashely was great to work with, as was Sarah. Very friendly and responsive. Ashely was great to work with, as was Sarah. More

by MCHASE_WARREN Verified Customer Verified Customer

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I appreciated having the exact mini I wanted at bmw ft Wayne. Ashley made sure that the mini I wanted was the right choice. I also appreciated Michael with showing me the mini inside out Wayne. Ashley made sure that the mini I wanted was the right choice. I also appreciated Michael with showing me the mini inside out More

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I came to the dealership from South Bend. I've visited before for service. My wife found a Countryman she liked and inquired through the website. The next thing we knew, there was a wonderful I've visited before for service. My wife found a Countryman she liked and inquired through the website. The next thing we knew, there was a wonderful, personal video from Christina Gentry! Then another one! We arranged for a visit and as we pulled up, there's Christina standing outside waving and guiding us to a parking space. Talk about a personal touch! I have purchased LOTS of autos, but this experience was unlike any I've ever had. The whole thing was smooth and "Easy Like Sunday Morning!" The whole Kelly team was amazing. I'll be back for my next BMW! More

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