Sarah Udelhofen

I had an outstanding experience purchasing my vehicle thanks to Tatyana Redfern. She was incredibly professional, knowledgeable, and made the entire process seamless from start to finish. I highly recomm thanks to Tatyana Redfern. She was incredibly professional, knowledgeable, and made the entire process seamless from start to finish. I highly recommend her to anyone looking for a stress-free car buying experience! More

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Due to factory defect my SanteFe (78,000) that I purchased from Heritage Hyundai, stopped running on a Saturday night, March 2025 at 11pm on the interstate highway. I was traveling at 65-70mph. I wa purchased from Heritage Hyundai, stopped running on a Saturday night, March 2025 at 11pm on the interstate highway. I was traveling at 65-70mph. I waited for 2 hours for a tow. It was 28 degrees. As the engine wouldn’t restart it was quite a cold wait. Had it towed home then a few days later towed to the dealer, both at my expense. The entire engine had to be replaced. It took them 6 months but Heritage (Mile One) refused to give me a loaner car. When they “completed” the work, I drove it off the lot and saw the check engine light was lit, the oil light came on intermittently, the A/C didn’t function, there was a loud ticking noise from the engine compartment and left-side steering-wheel-audio controls were not working. So, obviously, I had to take the vehicle back to Heritage. A few weeks later (after the holidays) as I was driving my defective SanteFe on Interstate 95 back to Heritage Hyundai (Mile One) to have those latest issues corrected I suddenly heard a loud scraping noise from underneath the SUV. A minute later the splash shield came off and flew back into the car behind me. Again about 65mph. Obviously it had not been installed correctly. I thought the car behind me was going to wreck. Don’t buy a Hyundai and definitely don’t buy one from Heritage! More

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I had a fantastic experience with Stan Gabrovski at Heritage Hyundai Towson. He was excellent to work with. Communication was smooth, clear, and informative throughout the entire process. We are very h Heritage Hyundai Towson. He was excellent to work with. Communication was smooth, clear, and informative throughout the entire process. We are very happy with our decision to go with Heritage Hyundai Towson and will absolutely be back to work with Stan again when it’s time for our next upgrade! More

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Stan is your sales guy if you want an excellent car. The man knows his business and explained all warranties in great detail. Go see him for your next car at heritage Hyundai in Towson. Very patient and The man knows his business and explained all warranties in great detail. Go see him for your next car at heritage Hyundai in Towson. Very patient and I was in and out in no time. Smooth process and entire management staff was good. More

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Exceeded my expectations. I bought the car completely online, and Juan Castro was assigned as my sales consultant. I found the exact car I wanted, make, model, trim, and optio I bought the car completely online, and Juan Castro was assigned as my sales consultant. I found the exact car I wanted, make, model, trim, and options, and he brought the car to me for a test drive, and completed the deal at my kitchen table. There was a little back and forth emailing to exchange information necessary for the paperwork, but other than that, as close to an Amazon buying experience I could want. More

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I am providing my positive feedback for the excellent experience with Mya Williams, her colleagues and associates at the dealership including the finance department made sure my purchase was streamlined experience with Mya Williams, her colleagues and associates at the dealership including the finance department made sure my purchase was streamlined & simplified. All staff were attentive, responsive and engaging from my arrival and I thoroughly appreciated the professionalism & expertise I encountered every step of the way. I will be sure to recommend this dealership to anyone asking me about my recent vehicle purchase. More

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Great customer service, all agents were knowledgeable and friendly. The level of service is unmatched! friendly. The level of service is unmatched! More

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I just don’t have enough praiseworthy words. You have a phenomenal team. Can’t believe a customer can roll out of a dealership with a new car even at 2AM. Your team has set the highest stand You have a phenomenal team. Can’t believe a customer can roll out of a dealership with a new car even at 2AM. Your team has set the highest standards in car sales industry. A stupendous “model after” team. I will ensure each get beyond 5 ⭐️ reviews. I am just hoping I made you/ Mileone equally happy & met your expectations. Russel , Ferguson, George, Noah & Sarah kudos to you for your time , bearing with me and understanding our concerns. Very gracious of you for being such good sport and considerate. Following up ensuring your help was delivered. Glad to have partnered with you and earned your business. I have highest regards for your level of care and already spreading word like wild fire about the phenomenal car buying experience you gave to us, regardless of what time of the day or night or if you were in the middle of something important. Unlike any dealership. We got what we wanted “treating customers as family”. More

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Karl smith is great guy He closed the deal quickly five star service. Thank you star service. Thank you More

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Working with Stan at Heritage Hyundai made the car-buying process simple. He was very personable and enthusiastically helped us get just the right vehicle for our situation. process simple. He was very personable and enthusiastically helped us get just the right vehicle for our situation. More

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