Saul Roman
Saul Roman at Mission Viejo Kia

Saul Roman | Page 4

Service Manager

Mission Viejo Kia

28802 Marguerite Pkwy
Mission Viejo, CA 92692

Contact Me
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rated
508 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

11 yrs

Languages Spoken

English English

Spanish Spanish

not yet
rated

508 Reviews

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508 Reviews of Saul Roman

March 23, 2023

Dealership Rating
Employee Rating

We went to MV Acura because of the convenience , but ended up leasing a vehicle right then and there because if Samantha. One of the nicest sales persons we’ve ever dealt with. I’d recommend her and I More

by whitecamel_79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samantha Taylor , Bryan Oh, Joey Sanzone

Mar 23, 2023

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 16, 2023

Dealership Rating
Employee Rating

Saul is very professional, knowledgeable and helpful at all times. He is a pleasure to deal with. We will only bring our car to Mission Viejo Acura. More

by joannekgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sanchez

Mar 19, 2023

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 11, 2023

Dealership Rating
Employee Rating

The service was completed in the timeframe that was given. I like that the technician can simply text you any needed additional maintenance items for approval. The waiting area was pleasant as well. I More

by vb4suth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2023

Dealership Rating
Employee Rating

Saul did a great job in helping us get out car worked on. Thank you so much!! More

by heathermlogsdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2023

Dealership Rating
Employee Rating

I took our TLX to Mission Viejo Acura to see if it needed a new battery after AAA gave me a jump start. Upon arrival Saul remembered me from previous visits and addressed me by name and I was very pleased. A More

by korbel1
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2023

Dealership Rating
Employee Rating

Saul has a professional warm approach and took care of business as expected. Highly recommend. More

by Macleanassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2023

Dealership Rating
Employee Rating

Saul was highly communicative. Once he realized that my service would be delayed, he swiftly offered up a loaner vehicle More

by JCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2023

Dealership Rating
Employee Rating

Ryan made the purchase of my vehicle quick and easy! I saw the car online and came and bought it that same day, at the price advertised. Very happy with my experience! More

by hanna92870
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sanchez , Ryan Taylor

Mar 09, 2023

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 01, 2023

Dealership Rating
Employee Rating

Friendly, nice and clean waiting area - the videos are great to see work that needs to be completed More

by Mike y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2023

Dealership Rating
Employee Rating

The staff was professional, friendly and efficient. They took good care of our vehicle and kept us informed throughout the entire process. More

by Mr14318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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