Scott Bartsch
Scott Bartsch at Delray Buick GMC
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Scott Bartsch | Page 3

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Scott Bartsch

October 12, 2023

Dealership Rating
Employee Rating

Everything went well with the purchase of my vehicle. I hope to do business again. More

by leni2990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Delray Buick GMC responded

We appreciate you choosing Delray Buick GMC and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make buying your new vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

September 30, 2023

Dealership Rating
Employee Rating

Had Oil Change my Tires Was Not Rotated. I mark MY Tires .Thay Lie To Me. Not Happy.Scott Was Good.. But The Mechanic Did Not Do His Job. More

by BILLYRU404
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Oct 03, 2023

Delray Buick GMC responded

I’m sorry to read that you do feel this way. We take pride in our service quality and are committed to customer satisfaction, which is why when our technician saw your marked valve stem caps on your tires were both on the front, he thought he was doing the right thing by removing them and keeping them on the two front tires. We were unaware that those markings were used as a barometer for whether the tires themselves had been rotated properly. I would be more than happy to discuss your concerns further with you directly at your earliest convenience. Ralph Nahmod Service Manager 561-278-3217 ext: 2624 RNahmod@delraybuickgmc.com

September 22, 2023

Dealership Rating
Employee Rating

I was told before I booked the appointment- $199 to look at AC. I agreed to this charge. At check-out they added a 15% miscellaneous fee (shop charge). This was never discussed or disclosed before it came t More

by POPPTOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2023

Delray Buick GMC responded

We're sorry to read about your experience with pricing, POPPTOP. Transparency is very important to us and we apologize if this was not properly communicated beforehand. We'd like a chance to address your concerns directly. Please reach out when it's convenient for you. Thank you, Ralph Nahmod Service Manager 561-278-3217 ext: 2624 RNahmod@delraybuickgmc.com

September 17, 2023

Dealership Rating
Employee Rating

Prior to buying my new 2024 Buick Envista in September of 2023 my experience with the service department has been exceptional. More

by Art8846
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 21, 2023

Delray Buick GMC responded

We're so glad to know that you've had an exceptional experience with our service department at Delray Buick GMC. Enjoy your new 2024 Buick Envista!

September 09, 2023

Dealership Rating
Employee Rating

Have been using this dealership since 2018. It’s bright, clean and welcoming upon entering and that makes a difference. I’ve leased, purchased, used the service center. Totally satisfied. More

by GAILY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Heinsohn, Jordan Schear, Frank Castagna, Pat Frenna , Gregg Hathhorn Johnny B.

Sep 13, 2023

Delray Buick GMC responded

We're so glad to know you've had a positive experience with us since 2018! It's always our goal at Delray Buick GMC to provide a welcoming environment and top-notch service. Thanks for your continued support, we appreciate it!

September 09, 2023

Dealership Rating
Employee Rating

I am always blown away with the integrity and grit shown by all employees, from the top down! Thank you for your service and dedication! More

by CECONTINUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Delray Buick GMC responded

We're delighted to know that our team's dedication and service at Delray Buick GMC has impressed you. Thank you for your kind words, we truly appreciate it!

September 01, 2023

Dealership Rating
Employee Rating

The needed work was done extremely well and efficiently. I am very pleased with everything and will continue to have my car repairs done at this dealership. Scott Bartsch was very helpful and professiona More

by SBIVIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Transleau

Sep 08, 2023

Delray Buick GMC responded

We're glad to know that you had a great experience with our team at Delray Buick GMC, especially Scott Bartsch. We appreciate your trust in us for your car repairs and look forward to serving you again!

August 30, 2023

Dealership Rating
Employee Rating

Great experience, professionalism and follow up. Sales person was excellent. 10+ Would buy another car from the dealer More

by STEVE@MYTRENDBEAUTY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Delray Buick GMC responded

We're delighted to know you had a great experience with our team at Delray Buick GMC! We appreciate your feedback and look forward to assisting you again in the future. Safe travels in your new car!

August 14, 2023

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Employee Rating

Fast and professional service. got me in the time of my appointment and out within 30-45 minutes. More

by BILLY.PILI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Delray Buick GMC responded

We love seeing 5-star reviews. Thanks, BILLY.PILI!

August 13, 2023

Dealership Rating
Employee Rating

I had an issue with a dead battery and they said come right in and they had me back on the road in less than one hour. Excellent service! More

by SHERRYCUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Delray Buick GMC responded

Sherry, we're glad to know our team at Delray Buick GMC was able to get you back on the road quickly! Thanks for sharing your experience. Safe travels!

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