Scott Beasley | Page 4

Always first rate customer service! I’ve serviced 3 vehicles here exclusively over the past 7-8 years and will never go anywhere else. Always honest, timely & reliable. I’ve serviced 3 vehicles here exclusively over the past 7-8 years and will never go anywhere else. Always honest, timely & reliable. More

by VTWADE85 Verified Customer Verified Customer

Helpful 0

Report | Print

I had good helpful people. . I was treated well and the facility was nice. My questions were answered. . I was treated well and the facility was nice. My questions were answered. More

by CABRANNOCK Verified Customer Verified Customer

Helpful 0

Report | Print

Nice friendly service and no high-pressure upselling. I would recommend them to friends and relatives. I would recommend them to friends and relatives. More

by MOPIELA Verified Customer Verified Customer

Helpful 0

Report | Print

From the time we drove by to the test drive, to us leaving the dealership with the vehicle, we had nothing but support and the best customer service we’ve ever experienced. leaving the dealership with the vehicle, we had nothing but support and the best customer service we’ve ever experienced. More

by KELLERSERGIO Verified Customer Verified Customer

Helpful 0

Report | Print

I, after over 6 hours of pressure unfortunately traded my 2016 Honda Pilot AWD with 50,000 miles, $800+ tires, remote start a certified pre-owned still under warranty for what they made me think was an bette 2016 Honda Pilot AWD with 50,000 miles, $800+ tires, remote start a certified pre-owned still under warranty for what they made me think was an better trade. Spotless Carfax. The vehicle I traded in for is a 2009, no remote start, not in great shape. I asked if I could have my tires off of my pilot because it took me a long time to pay them off and they're still under warranty in my name, they said no. The dealership was about to close so they hurried me through paperwork that they didn't go over with me. My 5% APR that I had on my pilot for my exceptional credit turned into 12% APR for the older vehicle I traded. After being pressured into this at the end I was disappointed in myself and the dealership. It was a mistake to trade and in the traded vehicle the tires have about 1/4 inch of tread left, the arm rest is collapsed, stereo system is garbage and it looks like the airbag areas were tampered with so I'm not even sure we're safe in this vehicle with over 130,000 miles on it. The two salesman were pushy and didn't explain everything thoroughly, we are stuck with this because of course they marked it "as is" off the lot. Our salesman lied about a few different things, one being that the battery on a hybrid is the same price as any battery and that it would receive another 162 point inspection. I wish I knew more and I wish I had more time without being pushed through paperwork. If I would have heard 12% APR or that I couldn't have my tires I wouldn't have considered this trade. I didn't save a penny by trading in a 7 year older vehicle with $80,000 more miles on it. If not more because everything needs to be replaced. Check out the speakers they left in that were supposed to also be inspected before being sold! I don't think they inspected anything and there was food and dirt everywhere so I know they didn't clean it. Also asked salesman about hybrid and how they worked, how much the batteries are to replace and his response was not too much they're around the same price as any battery., I just looked them up $5,000-$7,000 WHAT? That was a straight up lie. Ugh! 😑 I'm still looking for a better vehicle. They have not been helpful in rectifying this situation. More

Helpful 0

Report | Print

5 star dealership especially salesman Doug Watkins & general manager Keith will definitely recommend Doug to future customers. Thanks for making me a proud customers. Brenda Sullivan general manager Keith will definitely recommend Doug to future customers. Thanks for making me a proud customers. Brenda Sullivan More

by crusinfool1976 Verified Customer Verified Customer

Helpful 0

Report | Print

I love this dealership and all the great services I have received. Especially the salesman Doug Watkins received. Especially the salesman Doug Watkins More

by crusinfool1976 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent customer service, timeliness, quality and effort. I would recommend them to anyone in seek of high quality dealership experience. effort. I would recommend them to anyone in seek of high quality dealership experience. More

by ATTWOOD.KELLY Verified Customer Verified Customer

Helpful 0

Report | Print

Good experience energetic and competent sales persons communication and closings were expedient. Third vehicle purchased from same location in this day and time. Nice to know there is still hometown serv communication and closings were expedient. Third vehicle purchased from same location in this day and time. Nice to know there is still hometown service. More

by Donnie Verified Customer Verified Customer

Helpful 0

Report | Print

Very efficient and professional customer service person provided detailed status of service requirements now and next service cycle. provided detailed status of service requirements now and next service cycle. More

by 2vern Verified Customer Verified Customer

Helpful 0

Report | Print