Dealership Experience
7 yrs
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
All sales and finance managers training
35 Reviews
Write a Review35 Reviews of Scott Chavanelle
May 08, 2024
Was awesome working with you guys. Will definitely recommend you to others for the future Will definitely recommend you to others for the future More
Other Employees Tagged: Sales Staff, Lisa Petrucelli, Gene Cocchiarella, Michael Duval, Cory Normand, Damien Gutierrez, Jeff Gregoire, Jacob Dobens, Joe Bowker
May 06, 2024
Cory is very personalable and left a lasting impression. Oh The car is fantastic thank you so much for being so professional and going over all my paperwork with me! Oh The car is fantastic thank you so much for being so professional and going over all my paperwork with me! More
Other Employees Tagged: Sales Staff, Lisa Petrucelli, Gene Cocchiarella, Michael Duval, Armando Vargas, Cory Normand, Jeff Gregoire, Jacob Dobens, Joe Bowker
May 04, 2024
Customer is service was really bad , they did not give me second key, and they were not helpful. They tried to add an extra charge on my purchase without telling me about it and tried to scam me for an ex me second key, and they were not helpful. They tried to add an extra charge on my purchase without telling me about it and tried to scam me for an extra 200 dollars! Worst customer service and untrustworthy service overall, take your money somewhere else! More
March 08, 2024
Great people easy to work with. Easy to deal with Just good fair and fun place Easy to deal with Just good fair and fun place More
Other Employees Tagged: Gene Cocchiarella, Cory Normand
February 26, 2024
Lisa and the Merchants team worked hard to make sure we left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! More
Other Employees Tagged: Lisa Petrucelli
January 21, 2024
Kurt was exceptional and helped every step of the way. He explained everything clearly to me and answered any questions I had. I will be recommending Kurt and Merchant’s Auto to anyone I know that is look He explained everything clearly to me and answered any questions I had. I will be recommending Kurt and Merchant’s Auto to anyone I know that is looking for a vehicle. Thanks Again. More
Other Employees Tagged: Kurt Swett , Logan
November 11, 2023
Love my van purchae. The purchasing process was a beeeze. I was in and outof there in no time. They do not take crazy fees. Definitely would recommend them to friends The purchasing process was a beeeze. I was in and outof there in no time. They do not take crazy fees. Definitely would recommend them to friends ans family and would purchase from them again. More
August 16, 2023
You give 750 for repeat customers. Then charge a 750 dealer service charge? Doesn’t seem right. Was never offered any oil changes or promotions that I was the first car I bought. Had Then charge a 750 dealer service charge? Doesn’t seem right. Was never offered any oil changes or promotions that I was the first car I bought. Had me sign up for Auto pay. Been a mess. How do I save money? And there’s a monthly charge I was not informed of. Been on the phone with them 6 times. Then I pay 26000 for a car and I have 2 different sets of tires. Doesn’t seem right to me. My fault for not asking questions. I feel I was taken advantage of. Didn’t even know the price of the car til I signed papers and it was too late then. Did not want May payments to be so high. My fault. I was alone and nervous. Should of asked more questions. Disappointed is an understatement More
Other Employees Tagged: Sales Staff
July 15, 2023
Great service, attitude, humble and acts of kindness. Helpful with the process of purchasing a vehicle. Helpful with the process of purchasing a vehicle. More
Other Employees Tagged: Sales Staff, Richard Roy , Elias