Scott Crocker
Scott Crocker at Daytona Toyota

Scott Crocker | Page 10

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.7
780 Reviews

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver then to assistant service manager and now to my current position as service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

Dealership Experience

12 yrs

Industry Experience

12 yrs

Specialties & Trainings

PRO ASM

4.7

780 Reviews

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780 Reviews of Scott Crocker

December 06, 2024

Dealership Rating
Employee Rating

They did not go over my invoice after a $1200 tune-up. I reviewed it at home and there appeared to be many duplicate and nefarious charges. I called up to discuss and was ignored. Furthermore, my car was More

by stpcreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2024

Daytona Toyota responded

We value customer feedback and understand that you felt the services for your Toyota were not up to your expectations. Please contact Aaron Garcia in our Service department at aaron.garcia@daytonatoyota.com to resolve any outstanding issues and review your tune-up invoice. Thank you.

December 04, 2024

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Employee Rating

Won't be using your servies again. I can't prove it but I'm missing my Galaxy ear buds, a pair of sun glasses and a pair of sunglasses were damaged. The ear buds and glasses were in More

by jframecpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Daytona Toyota responded

We take your review very seriously, and want to learn more about your experience at your earliest convenience. Please get in touch with us at a time that works for you so we can discuss your recent visit further. Thank you. Aaron Garcia aaron.garcia@daytonatoyota.com

November 29, 2024

Dealership Rating
Employee Rating

Knowledgeable service department, smooth process to rent a loaner car. Courteous and friendly contact. Great job w installing g part ordered. More

by TEREANN2
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Daytona Toyota responded

Thank you for taking the time to review us! We're happy to hear that our team was able to take care of you and your car during your time with us. Until next time, drive safely!

November 23, 2024

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Employee Rating

Great service! Work was completed on time and was notified right after it was done More

by VANRUBICK17
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Daytona Toyota responded

Thank you for your excellent rating! Our team excels at punctual and precision service, and we're happy to see you experienced their hard work. We look forward to serving you again in the future.

November 22, 2024

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Employee Rating

The usual service is great but this time my car was parked by a service guy and then it was hit in your rear parking lot More

by 36DBLDZ
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rad

Nov 22, 2024

Daytona Toyota responded

Hi, we appreciate you taking the time to leave us a review. We would like to ensure all your visits are 5-star experiences, and when an accident happens, we certainly need to take measures to make sure they do not happen again. Please reach out to us so we can discuss what happened so that we can alleviate these things from happening in the future, Thank you. Aaron Garcia 386-255-7475 ext. 1702

November 21, 2024

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Employee Rating

Service department stated we needed belts replaced that were already replaced. To boot they had the wrong name as the owner of the car. More

by exoticscapes
Service Price Transparency
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Service Communication
Recommend Dealer
No
Nov 25, 2024

Daytona Toyota responded

We are saddened to hear about your experience at our service center and would like to learn more about it. Please contact us when it is convenient for you and we can discuss your experience further. Thank you. Aaron Garcia 386-255-7475 ext. 1702

November 13, 2024

Dealership Rating
Employee Rating

I can’t say enough great things about these guys. The appointment was easy to get, they were highly communicative, and the repairs were completed on schedule. Daytona Toyota is clearly a well managed More

by Jkincheloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Daytona Toyota responded

Thanks for the kind words and 5-star rating! We're glad to hear that our team took great care of you and your car. If there's anything else you need, just let us know!

November 12, 2024

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Employee Rating

Brought in for a routine oil change, Karen Shank was my advisor, she informed me of what my current and upcoming service needs are. Everyone did an awesome job. I will be back. More

by ScottC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Daytona Toyota responded

We’re thrilled to hear about your experience with Karen and the team! Come see us anytime – we’d love to help again.

November 10, 2024

Dealership Rating
Employee Rating

You should be closed for negligence. My car arrived at Service free of flood as certified by your department yet by the time it gets to Body Shop the vehicle is declared flooded, and you More

by edalgewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Daytona Toyota responded

We understand your frustration and understand how these are trying times. Our team would like to speak with you further to learn more about your situation. Please call us at a time that works for you. Aaron Garcia 386-255-7475 ext. 1702

November 09, 2024

Dealership Rating
Employee Rating

Delivered at 7 out at 7:30. . Rep promised a fast turnaround and it was. More

by manager97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 11, 2024

Daytona Toyota responded

Thanks for the 5 stars! We’re so happy you enjoyed your experience with us.

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