Scott Crocker
Scott Crocker at Daytona Toyota

Scott Crocker | Page 11

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.7
780 Reviews

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver then to assistant service manager and now to my current position as service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

Dealership Experience

12 yrs

Industry Experience

12 yrs

Specialties & Trainings

PRO ASM

4.7

780 Reviews

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780 Reviews of Scott Crocker

November 07, 2024

Dealership Rating
Employee Rating

There is always excellent service. Scott Crocker, John Murray, Aaron Garcia, and Mike, the tire specialist, are always welcoming and helpful. The service department is great and has an More

by DPOPOWCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Murray

Nov 07, 2024

Daytona Toyota responded

Thank you for writing such a glowing review! We're thrilled to hear that so many of our team members all worked hard to make sure you had a 5-star experience. We look forward to working with you again!

November 02, 2024

Dealership Rating
Employee Rating

Everyone here is fantastic. Great service and great experience. Will continue to service here over and over! More

by jcmurray84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Daytona Toyota responded

We appreciate your kind words and are so glad to have met your expectations. Please don't hesitate to reach out if we can assist you further!

October 27, 2024

Dealership Rating
Employee Rating

Jeff is great and Mike the tech guy. Very casual and we felt very relaxed and well taken care off More

by partion7
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Michael

Oct 28, 2024

Daytona Toyota responded

Your 5-star review means a lot to us! We appreciate hearing the shout-outs for Jeff and Mike, too. Feel free to reach out anytime—our team is always ready to assist.

October 19, 2024

Dealership Rating
Employee Rating

Great service from every person we saw! They were very friendly and provided fast service. More

by ovcburnett
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson, Angel Otero, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin , Shane our salesman help us reset our video monitor

Oct 21, 2024

Daytona Toyota responded

That's great to hear, ovcburnett! We're so happy that Shane could help you out with your video monitor in your Toyota. If you need assistance with anything in the future, please let us know. Thank you!

October 18, 2024

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Employee Rating

Muy responsables y muy buen trabajo aunque haya tardado mi carro más de lo esperado salió casi perfecto como si no fuera pasado nada le doy 5 estrellas More

by jose_78_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Daytona Toyota responded

¡Estamos encantados de que nuestro equipo haya podido trabajar en tu Kia y dejarlo como nuevo, José! Gracias por confiar en nuestro equipo y por tu paciencia durante las demoras. ¡Esperamos seguir trabajando contigo en el futuro!

October 18, 2024

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Employee Rating

the service person goes thru everything they did in detail and lets me know what may need to be done in the future so I can plan for the expense. More

by cgod248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Murray

Oct 21, 2024

Daytona Toyota responded

That's great that you received all the information about your service visit, cgod248! We're happy that you know what's up next for your Toyota as well. Thank you, and we welcome you to return!

October 06, 2024

Dealership Rating
Employee Rating

Daytona Toyota is the absolute best! ! Their Service Department is awesome and Karen Shank is an amazing Service Advisor! She is professional and friendly and I enjoy our visits. Thank yo More

by Cassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Entrekin , Karen Shank

Oct 07, 2024

Daytona Toyota responded

We appreciate your five-star review, Cassie! We strive to provide great service, and we're glad that with the help of Karen would could deliver. Thank you, and we can't wait to help you again!

October 05, 2024

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Employee Rating

Service is very good. The manager is so nice and professional. Toyota service is reliable. More

by QILONG.GUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Daytona Toyota responded

That's great to hear, QILONG.GUO! We're happy that the service appointment for your Nissan went well. Thank you, and we'll see you at your next appointment!

October 05, 2024

Dealership Rating
Employee Rating

Under Construction but doing best to service customers took care of my recall and let me use loaner while they took care thanks Rad More

by davemdc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Daytona Toyota responded

We're glad that you could take advantage of our loaner car program, Dave! Thanks for trusting us with your Toyota, and we hope to see you in the future.

September 14, 2024

Dealership Rating
Employee Rating

Service was great. They had a windshield company inspecting windows. Said windshield needed replacement due to a nick in the glass. It was tree sap. Called and complain More

by MDOCKTER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Daytona Toyota responded

Thank you for your feedback. We’re glad to hear that your service experience was positive. We apologize for the confusion regarding the windshield inspection and replacement. It’s important to us that you receive accurate information and quality service. Please contact our Service Manager, Aaron Garcia, at 386-255-7475 ext. 1702 so we can address these concerns and ensure everything is resolved to your satisfaction.

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