Scott Crocker
Scott Crocker at Daytona Toyota

Scott Crocker | Page 20

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.7
780 Reviews

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver then to assistant service manager and now to my current position as service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

Dealership Experience

12 yrs

Industry Experience

12 yrs

Specialties & Trainings

PRO ASM

4.7

780 Reviews

Write a Review

780 Reviews of Scott Crocker

October 13, 2023

Dealership Rating
Employee Rating

Our Sienna had a strange rattle in the back. Our service agent, James, continued investigating until the problem was identified and fixed. YaY! More

by GRANT.FINGER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James K. - Desk 4 *****

Oct 18, 2023

Daytona Toyota responded

We're thrilled to hear that James provided you with exceptional service and resolved the issue with your Sienna. Thank you for choosing us, and if you ever need further assistance, don't hesitate to reach out. Safe travels!

October 12, 2023

Dealership Rating
Employee Rating

I am very pleased with the service department in Daytona Toyota. Everything is done in good timing or they give me rides to and from the appointment if I need. More

by TLRROOFING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Murray

Oct 18, 2023

Daytona Toyota responded

We're delighted to hear that you've had a positive experience with our service department at Daytona Toyota. Providing timely and convenient service is one of our top priorities, and we're glad to know that you're satisfied with our efforts. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. Your continued support is greatly appreciated!

October 12, 2023

Dealership Rating
Employee Rating

Tech scratched on my tire and rim. And not do anything when my truck have same issue 10000 miles ago. More

by Paul carrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aaron Garcia

Oct 18, 2023

Daytona Toyota responded

We apologize for any inconvenience you experience regarding the scratches on your tire and rim. Our goal is to provide top-notch service with the highest level of car. To discuss this matter further please reach out to our Service Manager, Aaron Garcia at 386-255-7475 ext. 1702.

October 11, 2023

Dealership Rating
Employee Rating

"I want to thank you for doing an excellent job repairing my brakes in a reasonable amount of time, and also for your great service More

by tmateyshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Clark

Oct 18, 2023

Daytona Toyota responded

You're very welcome! We're thrilled to hear that you had a positive experience with our brake repair service and found it to be both efficient and of high quality. If you ever need any further assistance with your vehicle, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 11, 2023

Dealership Rating
Employee Rating

Outstanding service and within reason. My service rep was professional as he kept me informed of suggested services and within reason More

by WALLENBERGMARTINE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Daytona Toyota responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you received outstanding service from our professional team and that they kept you informed about suggested services. Customer satisfaction is our top priority, and we're committed to providing the best service possible. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. We appreciate your business!

October 01, 2023

Dealership Rating
Employee Rating

Excellent customer service. Quick and informative with good results. Didn’t try to up sell me. More

by seebner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson, Angel Otero, Thomas Clark, John Murray, Emily Melanson , James Brady, Kelly Jordan, Karen Shank

Oct 04, 2023

Daytona Toyota responded

Thank you for sharing your positive experience with us! Providing excellent customer service and being transparent with our customers are top priorities. We're pleased to hear that you had a quick and informative visit without any upselling pressure. If you have any further questions or need assistance in the future, don't hesitate to reach out.

September 24, 2023

Dealership Rating
Employee Rating

Who ever owns the dealer . For get renovation n move to 95 location location or stay on da porch n watch big money go north n south like da wind More

by treesquirrel9559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Michael, Kiki Ikram Rosell , Kelly Jordan

Sep 26, 2023

Daytona Toyota responded

We appreciate your 5-star rating for our service team and hope to work with you again in the future!

September 20, 2023

Dealership Rating
Employee Rating

Scott Crocker is the reason I come back. He is always professional and takes care of the customer More

by thedirtjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2023

Daytona Toyota responded

It's wonderful to hear that Scott Crocker's professionalism and dedication to customer care keep you coming back. We greatly value your loyalty, and we'll continue to provide the best service possible. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us!

September 11, 2023

Dealership Rating
Employee Rating

Always to the point on diagnosis and repair. Will always work with you on the price and follow up if needed More

by ward129
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: James desk 4

Sep 13, 2023

Daytona Toyota responded

We're pleased to hear that we provide a straightforward diagnosis and repair service and that we're willing to work with you on the price while offering follow-up support if needed. Your satisfaction and trust are important to us, and we appreciate your feedback.

September 10, 2023

Dealership Rating
Employee Rating

spoke with cooperate they did nothing to help Toyota is becoming a joke , everyone at Daytona has went down hill they don't care anymore forced me to go back to beaver where found part left off my car!!!!! More

by GMYSTER1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Clark, John Murray , Kelly Jordan, Karen Shank

Sep 13, 2023

Daytona Toyota responded

We're sorry to hear that you had a negative experience with our dealership. If you are willing to discuss your visit to our service center please reach out to Derek Wright, our service manager, at 386-734-7800 at a convenient time.

Sep 14, 2023

GMYSTER1031 responded

You caused an extra trip to another dealership cause you couldn't be trusted, you were told how i felt etc on the call you said you would cover the 118.00$ charge then sent 50.00$ When I called you said the rest of the managers declined said no etc. A verbal agreement is enforceable which is what i should do but instaed you just lost all our business you guys are crooks!!!!!!!

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