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Scott Easton

Overview Reviews (83) Inventory (569)

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Scott Easton

Scott Easton | Page 5

Parts Manager

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.1

83 Reviews

Overview Reviews (83) Inventory (569)

Dealership Experience

4 yrs, 1 mo

Industry Experience

30 yrs, 4 mos

4.1

83 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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83 Reviews of Scott Easton

April 26, 2024

Dealership Rating

Employee Rating

Quick, personable, complete gentleman, kept my care neat and clean, always love that Southern Comfort and clean, always love that Southern Comfort More

by chrisnkim72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tina Robert, Erica Jones, Joe Miller, Dave Simpson

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May 01, 2024 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 23, 2024

Dealership Rating

Employee Rating

Excellent customer service from southern kia front desk and all kia service.the lady who help us is very knowledgeable and all kia service.the lady who help us is very knowledgeable More

by paulgagni

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus, Robert Sparks

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Apr 24, 2024 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 23, 2024

Dealership Rating

Employee Rating

Nothing that I can think of. Thank you very much. Everything is all good. Have a nice day. Thank you very much. Everything is all good. Have a nice day. More

by SAMWILSN2.SW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tina Robert, Erica Jones, Joe Miller, Dave Simpson

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Apr 24, 2024 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 19, 2024

Dealership Rating

Employee Rating

The service was so slow and they never communicated with us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. More

by JASONWINN7629

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brett Lloyd, Tina Robert, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus, Robert Sparks

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Apr 19, 2024 -

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 08, 2024

Dealership Rating

Employee Rating

Mr. Ives is the reason I get my cars serviced at southern kia lynnhaven. Great customer service. kia lynnhaven. Great customer service. More

by BILLYHANGER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: RT Ives

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Apr 10, 2024 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2024

Dealership Rating

Employee Rating

Wasn't informed about extra work I requested Service writer didn't know what was needed except motor writer didn't know what was needed except motor More

by c6j8c

Verified Customer

Recommend Dealer

Other Employees Tagged: Scott Easton

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Jul 03, 2024 -

Southern Kia Virginia Beach responded

"C6j8c" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 20, 2024

Dealership Rating

Employee Rating

Professional and very helpful Explain details very well demonstrate a confident attitude and courteous demeanor demonstrate a confident attitude and courteous demeanor More

by RICK.STARK0664

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Easton

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Feb 20, 2024 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 17, 2024

Dealership Rating

Employee Rating

Very professional and pleasant. Great dealership. People at the dealership were very helpful and friendly. Great dealership. People at the dealership were very helpful and friendly. More

by matenot

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Easton

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Feb 20, 2024 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 14, 2024

Dealership Rating

Employee Rating

Great customer service. Was greeted when I walked in and the service manager was AMAZING! That man deserves a raise!! Was greeted when I walked in and the service manager was AMAZING! That man deserves a raise!! More

by erinmomper

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Easton

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Feb 15, 2024 -

Southern Kia Virginia Beach responded

February 09, 2024

Dealership Rating

Employee Rating

Great place to drop your car for service but not a great place to buy a car from as don't explain what you car comes with before the sale and when you want an add on they say you're getting a deal but you'r place to buy a car from as don't explain what you car comes with before the sale and when you want an add on they say you're getting a deal but you're paying full price More

by aubreym329

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Easton

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Feb 13, 2024 -

Southern Kia Virginia Beach responded

Thank you for taking the time to provide us with this feedback.

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