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Scott Erickson
Scott Erickson at Regal Chevrolet

Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Scott Erickson

October 15, 2025

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Employee Rating

Courteous, friendly and doing their best to help you. Usually on time with appointments. Great! More

by KAYANDPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Joe Platt

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Oct 15, 2025

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 13, 2025

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Employee Rating

They give great service. They are pleasant and professional. They make the experience of having your vehicle pleasant. More

by lk-brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Clayton Fisher, Joe Platt, Sean Bryant

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Oct 13, 2025

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

September 29, 2025

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Employee Rating

Poor workmanship. Not qualified mechanics. Have to return to have car fixed after oil change. More

by m_medler2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 29, 2025

Regal Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

September 25, 2025

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Employee Rating

I have nothing but good things to say about Regal Andrew Carr was a blessing very informative Very happy More

by tintin5238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew

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Sep 25, 2025

Regal Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

September 18, 2025

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Employee Rating

Diagnostic test was not completed to determine reason for vehicle issue. Paying over four hundred dollars, left with no actual confirmation if the issue is water related. Due to the vehicle computer was neve More

by Bjmo_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 18, 2025

Regal Chevrolet responded

Thank you for reaching out and sharing your concerns about your recent service visit. We take feedback like yours seriously and want to sincerely apologize for your experience. Please feel free to contact me directly at 863-333-4656. Thank you Felix Mendez Chevy Service Lane Manager.

September 16, 2025

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Employee Rating

Scott provided excellent communication and made the process seamless. I would recommend to family and friends. More

by monayacrossen005
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

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Sep 16, 2025

Regal Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Felix Mendez - Service Lane Manager - 863-333-4656

September 04, 2025

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Employee Rating

I have had 3 encounters with Regal, 1sales 2 service and all 3 were unsatisfactory, but I don’t have any complaints about Emmy More

by REA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmy Andrew, Joe Platt , Shaun Wren

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Sep 08, 2025

Regal Chevrolet responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Felix Mendez - Service Lane Manager - 863-333-4656

August 30, 2025

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Employee Rating

Outstanding service. Fast and efficient. Will always bring my Chevy to Regal. Never any complaints. Thank you More

by JEFFMORRIS1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew

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Aug 31, 2025

Regal Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Felix Mendez - Service Lane Manager - 863-333-4656

August 09, 2025

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Employee Rating

I had to bring my truck in after being serviced at a different dealer ship... i believe there is a higher quality when it is family owned as this one is. Regal Chevrolet diagnose the problem and replace More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2025

Regal Chevrolet responded

Thanks for sharing about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

August 04, 2025

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Employee Rating

I always work with Emmy Andrew in the service department. always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I woul More

by MAKINWAVES524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Joe Platt , Shaun Wren

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Aug 05, 2025

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

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