Scott Ferrara
Scott Ferrara at Stamford Ford Lincoln

Scott Ferrara | Page 8

Service Advisor

Stamford Ford Lincoln

212 Magee Ave
Stamford, CT 06902

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140 Reviews
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140 Reviews

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140 Reviews of Scott Ferrara

February 22, 2017

Dealership Rating

Professional, courteous, thorough, pleasant I had several problems with my car including, damage and alignment questions. Scott took time and patience in every area and explained very clearly w More

by Rosetta
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2017

Stamford Ford Lincoln responded

We are so happy to hear about your great service experience with Scott! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

February 10, 2017

Dealership Rating
Employee Rating

Great service. Scott Ferrara was my service rep today and he gave me exceptional attention. He was extremely helpful with a great attitude. I would highly recommen More

by emilienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2017

Stamford Ford Lincoln responded

We are happy to hear about your great service experience with Scott! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

February 08, 2017

Dealership Rating
Employee Rating

Great customer service and comfortable waiting area. Online scheduling is convenient. Shuttle service is nice if you need a ride. Scheduled maintenance done in timely ma More

by Explorerfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Calderon

Mar 03, 2017

Stamford Ford Lincoln responded

We are happy to hear about your great service experience! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

February 08, 2017

Dealership Rating
Employee Rating

Service Center I bought my car from another dealer but after having two terrible experiences there I was referred to Stamford Ford. Every time I come here I never le More

by Bchrig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2017

Stamford Ford Lincoln responded

We are happy to hear about your great service experiences! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Reputation Manager

February 03, 2017

Dealership Rating
Employee Rating

Great service all around Very welcoming team. Always attentive to detail. Great communication. Will continue coming back. You can't ask for better service. Stamford Ford Rock More

by THESHADESTORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Catandella, Eric Munnilal, John Pitassi

Feb 07, 2017

Stamford Ford Lincoln responded

We are happy to hear about your amazing service experience with our team! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 31, 2017

Dealership Rating
Employee Rating

Excellent I always get excellent service from all the employees including the transportation to and from work when leaving the car for service or any other repa More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Catandella, John Pitassi

Feb 07, 2017

Stamford Ford Lincoln responded

We are happy to hear about your great service experiences at the dealership! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 31, 2017

Dealership Rating
Employee Rating

Scott Ferrara My 2000 mustang was leaking transmission fluid and needed service. After having the car towed, Scott did a great job assessing the problem and gettin More

by mustang2000
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2017

Stamford Ford Lincoln responded

We are happy to hear about your amazing service experience with Scott! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

January 27, 2017

Dealership Rating
Employee Rating

Kudos from a return customer! Today I leased my fifth Edge from Stamford Ford in CT. From Dom Franchella (the owner) to my sales consultant, Barry Pasqualini, I received helpful a More

by MLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pasqualini, DOMINIC FRANCHELLA, Dan Sexton , Don Febbraio, Bob Katz

Feb 07, 2017

Stamford Ford Lincoln responded

We are so happy to hear about your amazing sales experience with Barry, Don and Dominic! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate your continued loyalty, review and business. Please don't hesitate to contact us if you should need anything in the future! We hope you are enjoying your Ford Edge! Kind Regards, Alex Franchella Marketing Manager

January 23, 2017

Dealership Rating
Employee Rating

BEST Sales Rep. Juan I went to Ford Lincoln to accompany a relative who was purchasing a new vehicle from Juan. I wasn't even looking to get a new vehicle and have never More

by Lady3bug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DOMINIC FRANCHELLA , Juan Calderon

Feb 06, 2017

Stamford Ford Lincoln responded

We are so happy to hear about your amazing sales experience with Juan! Thank you for the kind words about the dealership and taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future. We hope you are enjoying your vehicle! Kind Regards, Alex Franchella Marketing Manager

January 18, 2017

Dealership Rating

5000 mile check. Was helped out with an earlier appointment and while I waited work was completed and I was out the door as promised. Techs were very helpful. More

by Cutter2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2017

Stamford Ford Lincoln responded

We are happy to hear about your service experience! Thank you for taking the time to give us your feedback. We really appreciate both your review and business. Please don't hesitate to contact us if you should need anything in the future! Kind Regards, Alex Franchella Marketing Manager

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