38 Reviews of Scott Fritts
July 16, 2021
Great service!! Front desk took great care. The experience went smoothly and quickly. I appreciate the answers and willingness to work with us. We needed to fix a safety recall. experience went smoothly and quickly. I appreciate the answers and willingness to work with us. We needed to fix a safety recall. More
July 12, 2021
We have 3 Ford’s in our family and even though there are 2 other Ford dealers closer to our home, Lou Fusz is best 2 other Ford dealers closer to our home, Lou Fusz is best More
Other Employees Tagged: Dan Hoeflinger, Jerry Paule , Steve Gianino, Jeff Ream, Beth Walker, Rick Dana, Brian Noles
February 07, 2021
I purchased a tire at the dealership because my vehicle is new and I wanted it to match the other tires. On the Lou Fusz website it says they will match anyone's price on tires. I brought in a printout fr is new and I wanted it to match the other tires. On the Lou Fusz website it says they will match anyone's price on tires. I brought in a printout from the Walmart website showing the tire $37 cheaper. I was told that since Walmart has a different item number than Ford does they cannot accept it. The tire is exactly the same tire. I was told the tire cost $140. When I got there it was $165 but told that was due to mounting and balancing. I was charged $165 for the tire and and additional $24.95 labor to put it on the car. In addition I had a 3:30 appointment (arrived at 3:15) and it took until 5:00 to install 1 tire. More
Other Employees Tagged: Joe Jerome, Shelby Parker (Non responsive)
December 29, 2020
I have been a customer for over 10 years and recommend Lou Fusz Vehicle Service Center to everyone. They have always provided me and my family with excellent service and great mechanical work that has alw Lou Fusz Vehicle Service Center to everyone. They have always provided me and my family with excellent service and great mechanical work that has always been on time. The service department center staff are easy to talk to, very knowledgeable and will go above and beyond to provide you with all the information you may need for your vehicle services. If you choose to work on your own vehicle yourself, the Parts Department is also great. The personnel are also the best at what they do and will get you the information you may need. More
Other Employees Tagged: Jerry Paule , Rick Dana, Jerry Gritt, Joe Jerome, Brandon Piel, Josh Rosenthal, Honey Woensdregt
July 29, 2020
Service Department Top notch service department and staff. One stop shopping for all our automotive repairs and service needs. Special thanks to Rick Dana and Ron Matt Top notch service department and staff. One stop shopping for all our automotive repairs and service needs. Special thanks to Rick Dana and Ron Mattlock for professional and courteous service. More
Other Employees Tagged: Jamie Stocks , Rick Dana, Jerry Gritt, Brian Noles, Ron Mattlock
March 08, 2020
Joe is an excellent service advisor and took care of all my concerns. He is concerned with meeting the customer expectations and complies with all that are in his power to fulfill. my concerns. He is concerned with meeting the customer expectations and complies with all that are in his power to fulfill. More
Other Employees Tagged: Jerry Paule, Heidi Hoffman , Bryan Anderson, Jason Catlin, Kathy Devine, Steve Gianino, Joe Jerome, Jeff Ream
January 27, 2020
Prompt repair. Friendly. They scheduled quickly, great record keeping as to past services. Offered Mfg recommended service. I use them for all three of my ford cars. record keeping as to past services. Offered Mfg recommended service. I use them for all three of my ford cars. More
Other Employees Tagged: Dan Hoeflinger , Rick Dana, Billy Hoeflinger

