Scott Gately

Had my eye on a used i3 online. Walked in not expecting much and drove away in a wonderful i3 a few hours later. The salesman was outstanding! We got the price just right and a tra Walked in not expecting much and drove away in a wonderful i3 a few hours later. The salesman was outstanding! We got the price just right and a trade in too, quite quickly. I was treated with respect all the way tru as if I was part of the team. Thank you for a great experience, clearly not all dealers are bad, this one is 5 stars! Andrey More

by a172031901 Verified Customer Verified Customer

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Scott provided us with amazing, professional and knowledgeable insight and service from the time he personally greeted us at the door to the time he handed us the keys to our new BMW X5 We will knowledgeable insight and service from the time he personally greeted us at the door to the time he handed us the keys to our new BMW X5 We will most certainly refer both Scott and West Chester BMW to our family and friends. More

by tkmccrossin Verified Customer Verified Customer

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Scott was a pleasure to work with. He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! More

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I highly recommend this dealership to anyone. The process was smooth, no pressure, no surprises. The process was smooth, no pressure, no surprises. More

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Scott and the team were great to deal with. Everything went very smoothly. Would recommend 100%. Everything went very smoothly. Would recommend 100%. More

by greg.j.troy Verified Customer Verified Customer

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Scott was a magnificent representative and worked with me every step of the way. I’ve driven cars at other dealerships and nobody has given the care and guidance that Scott provided for me. every step of the way. I’ve driven cars at other dealerships and nobody has given the care and guidance that Scott provided for me. More

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Scott was referred to us a by a neighbor who had an extensive car buying history with him. Scott greeted us by name as we entered and it was nothing short of the most amazing experience from start to f extensive car buying history with him. Scott greeted us by name as we entered and it was nothing short of the most amazing experience from start to finish. Scott was incredibly knowledgeable about BMW, made the purchase process easy and knew exactly how to best meet our needs. We didn’t think fun could ever be said about a car buying process…Scott made that happen. The same goes for BMW of West Chester…every person there that we dealt with made us feel completely comfortable. And when all was said and done…we love our new x5. More

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What can I say about Otto's and Melissa? I am so satisfied how I've been treated at Otto's...since the very first day I walked into the dealership! Not only is everyone a pleasure to "deal" I am so satisfied how I've been treated at Otto's...since the very first day I walked into the dealership! Not only is everyone a pleasure to "deal" with but Melissa is extra caring and thorough with the handling of me and my beautiful X1! She keeps my SUV in perfect condition and keeps me driving it with a smile! Many, many thanks for everything! More

by Judith DeGeorge Verified Customer Verified Customer

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Scott was one of the nicest people I have ever met. He was so professional, knowledgeable, and kind. I would highly recommend him if you are looking to buy a BMW. He was so professional, knowledgeable, and kind. I would highly recommend him if you are looking to buy a BMW. More

by mthompson10369 Verified Customer Verified Customer

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I received wonderful service from Scott and BMW West Chester. We’ve bought several cars from Scott and always have a great experience. My service advisor Melissa was so helpful, empathetic and was a g Chester. We’ve bought several cars from Scott and always have a great experience. My service advisor Melissa was so helpful, empathetic and was a great communicator. My new car in “Vegas red” is gorgeous. I appreciate doing business with people I know and like. More

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