Scott Gately
Scott Gately at BMW of West Chester

Scott Gately | Page 61

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
722 Reviews

Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!

Dealership Experience

16 yrs, 11 mos

Industry Experience

16 yrs, 11 mos

Specialties & Trainings

BMW Profile in Achievement Recipient Platinum 2024

BMW Victory Lap National Recipient 2024

View more specialties & trainings
5.0

722 Reviews

Write a Review

722 Reviews of Scott Gately

October 08, 2019

Dealership Rating
Employee Rating

The best Scott is the best. He took care of every detail. Made my purchase of my first BMW very friendly and made and still makes me feel like one of the fam More

by fezb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bonjo, Robert Madden

Oct 09, 2019

BMW of West Chester responded

Excellent! We're pleased to hear Scott made your introduction to BMW a great experience. Welcome to the Otto's BMW family!

October 08, 2019

Dealership Rating
Employee Rating

Excellent From Beginning to End Top notch! Cannot say enough about the level of service we received from Scott & the entire team! The entire process was seamless from start to finish More

by kkwitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019

BMW of West Chester responded

That's our goal for you every time. We delighted to hear you enjoyed working with Scott and the Otto's BMW team!

October 08, 2019

Dealership Rating
Employee Rating

So easy to get a new car! I mad an inquiry with Scott Gately about a possible lease of the new BMW X7 suv. Scott made the process and paperwork easy and Brian the X7 genius had More

by craig.p.snelgrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019

BMW of West Chester responded

Thank you for your recognition of Scott and Brian for facilitating a great experience on your X7 lease. Thanks again for choosing Otto's.

October 08, 2019

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Employee Rating

My BMW Rebirth I was very sad to retire my BMW after serving me for 312k miles but Scott made the experience enjoyable. Thanks Scott for helping me put away the pas More

by SEMAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Bill Cosenza

Oct 09, 2019

BMW of West Chester responded

Here's to the next 312K! Congratulations and thank you for your recognition of the experience delivered by Scott!

September 29, 2019

Dealership Rating
Employee Rating

Amazing buying experience Worked with Scott Gately and the experience was fantastic. Very competitive price, superior customer service and made the paperwork so easy. The exper More

by mcnewcomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2019

BMW of West Chester responded

Outstanding! We're delighted to hear Scott was able to provide the exceptional experience that establishes a solid relationship not just once, but twice. Thank you for choosing Otto's!

September 22, 2019

Dealership Rating
Employee Rating

Rockstar treatment Everything about Otto's is top shelf. Scott G took great care and patience to make sure we got the car we wanted. Wonderful experience! More

by Pmwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

Sep 23, 2019

BMW of West Chester responded

Thank you for your recognition of Scott in facilitating your recent purchase. We're delighted to hear you were so pleased! Thanks again for choosing Otto's.

September 17, 2019

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Employee Rating

Auto Search and Purhasing Experience The 'Boss' and I have been looking for a vehicle for the past 2 months. We had visited the BMW dealership in DE, test drive a few cars including the X More

by yaidoo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

BMW of West Chester responded

It is truly gratifying to hear that Scott was able to so effectively facilitate both of your purchases. We are excited to welcome you to the Otto's BMW family!

September 14, 2019

Dealership Rating
Employee Rating

Exceptional Excellent treatment throughout the entire process both by the salesperson Scott Gately and genius Lorenzo! Knowledgeable, polite, exceptionally profe More

by dfgiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pinkerton, Lorenzo (genius)

Sep 16, 2019

BMW of West Chester responded

The relationship and trust built with our customers over time is invaluable to us. Thank you for your recognition of Scott, Lorenzo and Kevin and thank you for being a valued member of the Otto's BMW family.

September 05, 2019

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Employee Rating

Bought new M240 My experience was outstanding. Scott is a true professional. He was patient, knowledgeable about the product, accommodated my schedule, took care of More

by Jim howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

BMW of West Chester responded

Excellent! Thank you for your wonderful compliments for the purchase experience delivered by Scott! Enjoy your M240!

September 04, 2019

Dealership Rating
Employee Rating

NMW 540i purchase Scott was fantastic throughout the process. Quick, easy deal at a fair price. No going back and forth to a finance manager. Negotiated the emails over More

by Jds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

BMW of West Chester responded

We know your time is valuable. Great to hear Scott was able to facilitate the convenient experience that worked best for you. Thank you for choosing Otto's.

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