The service center is clean, well designed, easy to get
assistance, and quick to greet me to take reason for service. Scott Gerlikoviski was very professional, helpful, explained the remedy for the recall
assistance, and quick to greet me to take reason for service. Scott Gerlikoviski was very professional, helpful, explained the remedy for the recall on my Honda CRV, and provided a ride home on Uber.
More
by jballmond
Service Price Transparency
Jun 25, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're thrilled to hear about your positive experience with Scott and our service center. Your satisfaction is our priority!
I found this dealership absolutely welcoming with their
friendly, professional approach. They are personable, fun, and go beyond the call of duty. I didn't mind the wait time due to the comfort of the env
friendly, professional approach. They are personable, fun, and go beyond the call of duty. I didn't mind the wait time due to the comfort of the environment it provided. I would love to work for such a place.
More
by Watsoneva87
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Emanuel Alvarez
Jun 25, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're thrilled to hear you had such a positive experience and appreciate your interest in joining our team.
Routine service was performed and Scott did a great job
keeping me informed of the status of my vehicle. Everything was done correctly, and promptly.
keeping me informed of the status of my vehicle. Everything was done correctly, and promptly.
More
by ScreenName101
Verified Customer
Verified Customer
Jun 19, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're delighted to hear that Scott provided excellent service and kept you informed throughout. We appreciate your business and look forward to serving you again in the future.
I took my vehicle in for a new starter because it was
having a hard time starting. They told me the starter was fine but I needed 2k worth of other repairs. I took my car home and changed the starter mys
having a hard time starting. They told me the starter was fine but I needed 2k worth of other repairs. I took my car home and changed the starter myself and now my vehicle works perfect.
More
by Mcenteno582
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
We apologize for any inconvenience you experienced with our service team. Customer satisfaction is our goal and we strive to provide reliable service recommendations. If you would like to provide any further details about your experience please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com
Great service and customer care.
I felt like a valued person. Service was done in a timely manner
I felt like a valued person. Service was done in a timely manner
More
by Sixtos.Rodriguez
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Looking forward to serving you again in the future!
Scott was very attentive and promptly followed up with
any issues and had them fixed.
any issues and had them fixed.
More
by luis.ornelas7
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jacob Pokluda
Jun 18, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words about Scott! We're thrilled to have him on our team and appreciate your business.
Clean and amazing, love the place so freaking friendly
and appreciate everyone
love it
love it
and appreciate everyone
love it
love it
More
by mfit38
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you so much for your kind words and appreciation! We're thrilled to hear that you had such a positive experience at our dealership. Looking forward to serving you again in the future!
All members of the team were attentive and kind.
I felt listened to and their service exceeded my expectations. They made a couple of suggestions of things to fix on the multipoint inspection, but I
I felt listened to and their service exceeded my expectations. They made a couple of suggestions of things to fix on the multipoint inspection, but I didn't feel nickeled and dimed.
More
by kuli.linton
Jun 14, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. If you ever need anything else, please don't hesitate to reach out. Safe travels!
Thanks for giving me the best customer service, you made
my day I was on top of the world all day🥰
my day I was on top of the world all day🥰
More
by Edpage51
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to serving you again in the future!
Service manager Scott kept me updated throughout the
whole process. Very professional, knowledgeable and courteous
whole process. Very professional, knowledgeable and courteous
More
by Dhavensbluey
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for sharing your experience with Scott! We're thrilled to hear he provided you with such excellent service. We look forward to assisting you again in the future!