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Scott Haverl
113 Reviews
Dealership Experience
40 yrs, 6 mos
Industry Experience
40 yrs, 6 mos
113 Reviews
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113 Reviews of Scott Haverl
October 24, 2024
I had a great a experience at this shop and the customer service is amazing. I trust this dealer and recommend you give it a try. service is amazing. I trust this dealer and recommend you give it a try. More
by DSOMAR01
Verified CustomerOther Employees Tagged: Salvatore Liuzzo
October 22, 2024
This dealer wouldn’t replace the engine on the vehicle when there was a lifetime warranty already on it. They claimed to have done a diagnostic test and did not receive the diagnostic code for the engine when there was a lifetime warranty already on it. They claimed to have done a diagnostic test and did not receive the diagnostic code for the engine when I did the diagnostic test on my own and received the engine code. They were aware of the issues with the engine. Instead, suggested something else was wrong with the vehicle that was not related to the engine and wanted $1,200 for it to be fixed yet I would still have engine issues. I was willing to trade in the vehicle and was given an offensively low trade value. Had I taken the trade in amount, this dealer would have completed whatever paperwork was needed for the lifetime warranty engine, put the new engine in, and sold that car for quadruple the trade in value they gave me. Took my business elsewhere and done with Kia totally. More
by B Cab
Other Employees Tagged: Ashley Power, Salvatore Liuzzo, Mike Haverl, Jennifer Rios
October 05, 2024
Got a really great deal on some few things I needed to maintain and every went quickly with no problems and they were busy and the computers were down it was hard for them but they made it look easy !! maintain and every went quickly with no problems and they were busy and the computers were down it was hard for them but they made it look easy !! More
by londonj1083
Other Employees Tagged: Dave Dimatteo, Jennifer Rios
October 05, 2024
I loved my experience at Napoli Kia. Employees were very helpful and I was able to find the perfect car for me right away! Employees were very helpful and I was able to find the perfect car for me right away! More
by connorwack
Other Employees Tagged: Dave Dimatteo, Ashley Power, Mike Haverl, Denis Fidalgo, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Ira Osu, Juan
September 17, 2024
Excellent service, customer focused and professional. The Nissan and KIA SERVICE WRIITERS AND TECHS ARE TOP NOTCH The Nissan and KIA SERVICE WRIITERS AND TECHS ARE TOP NOTCH More
by arj13
Other Employees Tagged: Mike Haverl, Jennifer Rios
September 03, 2024
Everyone was so professional I felt like I was home. . definitely will recommended To friends and family . definitely will recommended To friends and family More
by Janette
Other Employees Tagged: Dave Dimatteo, Mike Haverl, Denis Fidalgo, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Ira Osu
August 23, 2024
Good customer service the staff are very helpful and they are always willing to assist you and provide you with the best service possible are always willing to assist you and provide you with the best service possible More
by Tekeyla
Other Employees Tagged: Dave Dimatteo, Ashley Power, Salvatore Liuzzo, Denis Fidalgo
August 15, 2024
Went for service, called them up told them that I wanted 60,000 mile service. Asked how much was told between 2 and 300. I get there am then told 700 and change after tax. I agree to this highway robbery, 60,000 mile service. Asked how much was told between 2 and 300. I get there am then told 700 and change after tax. I agree to this highway robbery, and then they attempt to upsell me another 249.99. Total scam! More
by EDCMARTINEZ1
Other Employees Tagged: Ashley Power, Salvatore Liuzzo, Mike Haverl, Jennifer Rios
July 27, 2024
Joe was very professional and very good at what he does he was friendly and very helpful he was friendly and very helpful More
by Carl moore
Other Employees Tagged: Dave Dimatteo
June 01, 2024
Courtney, my service advisor, and Ruben, the service manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than Courtney had me scheduled for but one of their techs agreed to stay late on a holiday Friday to help me. This is an amazing group of people working the service department at Napoli in Milford ct. They are not my regular dealership but I think I should reconsider that decision and start having their service department take care of all my Kia vehicles. More
by RETRORIDER
Other Employees Tagged: Ashley Power, Salvatore Liuzzo, Mike Haverl, Jennifer Rios , Courtney Esposito
