Scott Holerud | Page 29

Luther Nissan Kia dealership as a whole goes above and beyond our expectations!!! We have purchased/leased our 3rd vehicle from them.Thanks Scott H. and Michael G. for your excellent service from finding beyond our expectations!!! We have purchased/leased our 3rd vehicle from them.Thanks Scott H. and Michael G. for your excellent service from finding the right vehicle to the financing of it. Your friendly and professional service made it a breeze from start to finish!!! The service department is also top notch!! We have NEVER had any issues from the service department. They keep you informed as needed and are very prompt on getting the work completed. Even the staff that you are not directly working with will greet you as they pass by and see how you are doing. Customer service is excellent!!! More

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Exceptional service with a friendly smile! There customer service is really great! I recommend this place over any dealership!! I also recommend Scott H. Always very helpful and knows what he's talking about service is really great! I recommend this place over any dealership!! I also recommend Scott H. Always very helpful and knows what he's talking about! Also all the finance people make it fun signing so many papers!! Thanks to Luther they are always pleasing me! More

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Received a prompt response after first inquiry Large Received a prompt response after first inquiry Large Vehicle selection Educated me as a consumer - knew their product well. Very help in helping me Received a prompt response after first inquiry Large Vehicle selection Educated me as a consumer - knew their product well. Very help in helping me select the vehicle that best met my family's needs. Never once did I have that "yucky" feeling during the vehicle selection or transaction. The entire experience was very pleasant. More

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'Hands Down' Scott Holerud went out of his way to help me find the right vehicle for my family! Scott took the time to explain every detail of the Kia Sedona and even synced my smart phone to my new help me find the right vehicle for my family! Scott took the time to explain every detail of the Kia Sedona and even synced my smart phone to my new car! Throughout the entire purchasing process, Scott was there to explain every detail. Professionalism and friendliness are the two words I would use to describe Scott Holerud. I can't go without mentioning the absolutely helpful finance department! Mike (Finance Manager) was beyond helpful and completely knowledgeable of every detail in the financing. Mike took the time to add a personal touch to the entire financing process. I would assuredly recommend Luther Nissan Kia, Scott Holerud and of course Mike to any one of my family, colleagues or friends! As a matter of fact I already have! Guys, I've referred 2 of my colleagues to your wonderful dealership. I know you'll give them the same attention to detail you afforded me and my family. Thank you so much! More

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Scott was very friendly, informative, and helpful in getting a car that fits my tight budget. Pricing was reasonable and service was great. Overall, it was an enjoyable experience shopping at Luther Ni getting a car that fits my tight budget. Pricing was reasonable and service was great. Overall, it was an enjoyable experience shopping at Luther Nissan Kia. Thanks guys. More

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I actually had fun buying a car. I came in with a few very specific goals. Escape a decade driving a minvan, roll trade-in car debt into a new loan, get a new or slightly used car with significant warra very specific goals. Escape a decade driving a minvan, roll trade-in car debt into a new loan, get a new or slightly used car with significant warranty, but stay under $300/month. The sales person, david, and sales manager, Neil, worked effectively as a team to present 2 car options. Neil walked practically and simply through why a lease might open other car options given my goals. I wasn't interested in a lease for a variety of reasons. That left one option--Kia Soul, which I like the look of, but wasn't convinced about given its reviews. I left to think about it. They made good use of my time, respected my goals and called with a price option, then called again based on another factor. I took a few days, shopped this option against other dealers, but couldn't beat it in my mind. I returned, my original sales agent was not there, Scott Holerud stepped in, teaming with Neil to pick up where we left off. Neil again ran numbers quickly--telling me how many more dollars I'd need per month over my goal to get to the next cheapest car option. Still worried about the choice, he told me things buyers like about Soul, who it was marketed to/for, but who is buying it, how frequently and how happy they are. Again, very factual, practical and useful information. I finally made the decision, but they didn't have the base car in stock to reach my goals. Neil explored ordering it elsewhere, but finally split the difference on the option they had in stock to make it a possibility. You'd think I was done, but while they got everything ready, Scott checked in to keep my company, suggested I had time to go clean my car out at home and later sat in my new car to teach me the electronics. Michael in finance was equally caring and helpful, running through what my monthly fee looks like with rebates versus various loan choices. I had information to make decisions, rather than an environment I've experienced elsewhere that presents limited options, retains information, and doesn't deal simply in giving you information you need to make decisions for yourself. I felt empowered and respected, and I felt like they actually cared whether my personal goals were met. I left with a car I feel really good about and escaped my decade in a minivan! A big thank you to the team. More

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We highly recommend Luther Nissan Kia and give it the top rating. Joe Ray (used and new car salesman) is the best ever! He always goes above and beyond to help us find just the right vehicle for us at a pric rating. Joe Ray (used and new car salesman) is the best ever! He always goes above and beyond to help us find just the right vehicle for us at a price that works. Every time we go in for servicing Greg, Scott and Adam treat us like very important customers and better yet, like old friends. We have come to trust and really appreciate the honesty and the fine job that the mechanics and everyone involved in the Service Department does. When Joe Ray would see us there he'd always ask if we were having any problems with our cars. When we told him we were just there for servicing he would inquire if we were interested in trading or getting something new/different. If we weren't, he was never pushy and was always so very friendly, polite, and genuinely caring. When buying there is never any haggeling or unpleasant games. It is a pleasure to do business at Luther Nissan Kia. In the past we got a Hyundai from another Luther dealer. We could have had free lifetime oil changes there, but we like Luther Nissan Kia so much more that we paid to take the car there instead. Overall Luther Nissan Kia is an above average dealership, both for finding your perfect car and then for keeping it well maintained. M & D Lee More

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Scott was very kind, understanding and patient with me. He made sure that I understood everything that we discussed for a lease and answered my questions thoroughly. I also was impressed with how he set up He made sure that I understood everything that we discussed for a lease and answered my questions thoroughly. I also was impressed with how he set up my phone/blue tooth so that it was working when we left. I am not a technical person, so for me that was huge. Michael was full of energy, very social and efficient with the paper work. My significant other arranged for this to occur on a weekend that I would be there.as I am from Sioux Falls, S.D. There were 4 separate individuals that he spoke with and they all made it happen. I do not know the other individuals as I did not personally deal with them, but want to thank you all for the team work shown. More

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Everyone was helpful and respectful during my visit to Luther. They did great work on my Rogue and appreciate my business. I recommend them to friends and family. Luther. They did great work on my Rogue and appreciate my business. I recommend them to friends and family. More

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My wife and I had a great shopping experience working with Scott Holerud and the entire team at Luther. We had never leased a vehicle before the Scott thoroughly explained the process and answered all m with Scott Holerud and the entire team at Luther. We had never leased a vehicle before the Scott thoroughly explained the process and answered all my wife's questions. We really felt comfortably through out the transaction and would highly recommend the dealership to others. More

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