Scott Holerud | Page 8

I love the new Telluride I ordered. Scott in sales was very kind and thorough with the process. Luther Kia was able to get a new vehicle in significantly faster than another Kia Dealer Scott in sales was very kind and thorough with the process. Luther Kia was able to get a new vehicle in significantly faster than another Kia Dealer I compared them to. The trade-in to accompany the new purchase was another story. I was told they follow Kelly Blue book values when making trade offers. There are variances based on the condition of your vehicle of course. My trade was in good condition. They offered LESS than fair and stood firm. I signed, but was disappointed. After some thought we decided to ask to buy the trade back from them to sell it outright instead. They were reasonable enough to agree even though they didn't have to. But that process was a nightmare. Once they were no longer looking to make a significantly profitable sale, we were treated terribly. The process was drawn out. They would not return phone calls to share details...and then put the vehicle through their shop to sell on the lot even though they said they would not, (presumably to make a shop profit out of the deal) Jerry was extremely rude and disrespectful the entire time. I purchased a brand new vehicle from them, and should have been treated as a valued customer even though the trade situation was complicated and unfortunate. If I order another Kia in the future, it will certainly NOT be with Luther. More

by erinhonebrink Verified Customer Verified Customer

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Scott was ready for me when I showed up & very helpful with showing me the vehicle. I was on a time constraint & Scott & Jamie worked with me & were very helpful even though it was quite busy. with showing me the vehicle. I was on a time constraint & Scott & Jamie worked with me & were very helpful even though it was quite busy. More

by herzogkellyj Verified Customer Verified Customer

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To me, when it comes to buying a car, Scott Holerud is the dealership. He is the one I know, and have been dealing with for the past 12 years or so. He knows what I want, and will get the best deal poss the dealership. He is the one I know, and have been dealing with for the past 12 years or so. He knows what I want, and will get the best deal possible for me. More

by NewKicksOwner Verified Customer Verified Customer

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It was an easy way to shop for a vehicle. While I wish the pricing of the vehicles were lower, I think I made a great choice purchasing the Kia Forte. Thank you for the selections that were a While I wish the pricing of the vehicles were lower, I think I made a great choice purchasing the Kia Forte. Thank you for the selections that were available. More

by valentineblues2 Verified Customer Verified Customer

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It was a great experience working with Scott Holerud our salesman and Jamie Groth in finance. I would recommend anyone to work with Scott and Jamie. My only warning to anyone reading this review is that I w salesman and Jamie Groth in finance. I would recommend anyone to work with Scott and Jamie. My only warning to anyone reading this review is that I was not treated honestly on my trade-in. My concern is not what value I received, but the sales manager lied to me. I was told personally by the sales manager Craig Brink that he would increase my trade-in amount by a few hundred dollars to get closer to what I wanted. He looked me directly in the eye and said he could do a few hundred dollars more. When I reviewed the final numbers he did not do what he promised me. Why would he lie over a few hundred dollars on a $50k purchase. Very disappointing. More

by jstenz Verified Customer Verified Customer

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The staff at the dealership were all incredibly friendly, helpful, and communicative. a great experience overall. helpful, and communicative. a great experience overall. More

by colin.conway23 Verified Customer Verified Customer

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Friendly Service. Does not always communicate well can take to long to get in for repairs and sometimes they can be sloppy Does not always communicate well can take to long to get in for repairs and sometimes they can be sloppy More

by LANE.MOLL19 Verified Customer Verified Customer

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Everyone was very nice and helpful. Scott was busy with customers so he assigned us to another sales men Scott was busy with customers so he assigned us to another sales men More

by JAMESLINDAOMALLEY_2@msn.com Verified Customer Verified Customer

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This is my third lease everyone’s always very helpful. Scott and Craig are awesome. Scott and Craig are awesome. More

by tiffanysanders710 Verified Customer Verified Customer

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Scott Holerud was great, very helpful, knowledgeable, listened to our needs, highly recommend. Luther Nissan Kia is a great place to get your vehicle we have been getting our vehicles there since 2016 listened to our needs, highly recommend. Luther Nissan Kia is a great place to get your vehicle we have been getting our vehicles there since 2016 More

by resteffe Verified Customer Verified Customer

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