Scott Holerud | Page 7

Everybody was very helpful they were always there to answer questions that I needed. Will definitely go back again. answer questions that I needed. Will definitely go back again. More

by kelly.chambers5 Verified Customer Verified Customer

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Everyone was Very helpful And Scott went above and beyond, definitely would recommend.to everyone beyond, definitely would recommend.to everyone More

by barbara.fitzgerald1 Verified Customer Verified Customer

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Scott has been a great person to work with. Always keeping in mind our budget and not being pushy. The dealership is quick to process paperwork and get us on the road. Always keeping in mind our budget and not being pushy. The dealership is quick to process paperwork and get us on the road. More

by MATHANDRAHAN Verified Customer Verified Customer

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Luther Nissan has always been a pleasure to work with, I am proudly on my third Nissan Rogue lease and Scott was a great help in getting me set up. I know I’ll be back! am proudly on my third Nissan Rogue lease and Scott was a great help in getting me set up. I know I’ll be back! More

by mitchrunge94 Verified Customer Verified Customer

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Scott Holerud made the experience smooth and pressure free. He kept us updated on when our vehicle would arrive and the process of purchasing it. At pick up, the paperwork was all prepared making it a qu free. He kept us updated on when our vehicle would arrive and the process of purchasing it. At pick up, the paperwork was all prepared making it a quick process. Scott then took us to the vehicle to go over all pertinent information and directions for use. Great experience! More

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Great service and help. Very understanding of my needs, and would recommend others to check out the deals. Very understanding of my needs, and would recommend others to check out the deals. More

by Rick W Verified Customer Verified Customer

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I was very pleased with everyone I worked with and enjoyed the candy choices that Marcus gave me. enjoyed the candy choices that Marcus gave me. More

by khowes1320 Verified Customer Verified Customer

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Very professional friendly and quick service to help me with my car purchase when i was there. with my car purchase when i was there. More

by CHRISTINEBURBACH Verified Customer Verified Customer

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I love the new Telluride I ordered. Scott in sales was very kind and thorough with the process. Luther Kia was able to get a new vehicle in significantly faster than another Kia Dealer Scott in sales was very kind and thorough with the process. Luther Kia was able to get a new vehicle in significantly faster than another Kia Dealer I compared them to. The trade-in to accompany the new purchase was another story. I was told they follow Kelly Blue book values when making trade offers. There are variances based on the condition of your vehicle of course. My trade was in good condition. They offered LESS than fair and stood firm. I signed, but was disappointed. After some thought we decided to ask to buy the trade back from them to sell it outright instead. They were reasonable enough to agree even though they didn't have to. But that process was a nightmare. Once they were no longer looking to make a significantly profitable sale, we were treated terribly. The process was drawn out. They would not return phone calls to share details...and then put the vehicle through their shop to sell on the lot even though they said they would not, (presumably to make a shop profit out of the deal) Jerry was extremely rude and disrespectful the entire time. I purchased a brand new vehicle from them, and should have been treated as a valued customer even though the trade situation was complicated and unfortunate. If I order another Kia in the future, it will certainly NOT be with Luther. More

by erinhonebrink Verified Customer Verified Customer

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Scott was ready for me when I showed up & very helpful with showing me the vehicle. I was on a time constraint & Scott & Jamie worked with me & were very helpful even though it was quite busy. with showing me the vehicle. I was on a time constraint & Scott & Jamie worked with me & were very helpful even though it was quite busy. More

by herzogkellyj Verified Customer Verified Customer

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