Scott Hornbeck | Page 2

Outstanding customer service. Professional and knowledgeable. Would highly recommend Love our Volkswagen Atlas Thank you! Professional and knowledgeable. Would highly recommend Love our Volkswagen Atlas Thank you! More

by WANDERSON4 Verified Customer Verified Customer

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Have been continually disappointed by the transaction of my purchase. Have had to ask repeatedly for documents. As soon as I left the lot started finding problems even after this car (and I paid for) had th my purchase. Have had to ask repeatedly for documents. As soon as I left the lot started finding problems even after this car (and I paid for) had the certified pre owned inspection. I should have read the reviews before I signed on the line. Expected the dealership to have it more together. More

by Dee brown Verified Customer Verified Customer

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Great service. They make me feel welcome. I always feel like they are honest bout my car. They make me feel welcome. I always feel like they are honest bout my car. More

by Nateb901 Verified Customer Verified Customer

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They presented me a bill for $178 for only an inspection that was supposed to be covered on my service plan. About gave me a heart attack. that was supposed to be covered on my service plan. About gave me a heart attack. More

by one4dancing Verified Customer Verified Customer

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I did not have a good purchasing experience. Preston (salesperson) promised a lot of things prior to the purchase. After the purchase, it was a task trying to get the promises fulfilled. I have Preston (salesperson) promised a lot of things prior to the purchase. After the purchase, it was a task trying to get the promises fulfilled. I have to return my vehicle at least three times to have repairs done properly. At one point the vehicle had been in the shop longer (3weeks) than I had had it after purchasing it. The sales staff leaves much to be desired. I will never purchase there again, or recommend anyone else to purchase there. Debbie and Scott in the service department worked patiently with me to get as much done as they could. Very personable I appreciate their efforts. More

by missperkins Verified Customer Verified Customer

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Never have I seen a bigger rip off from any dealer in the country from coast to coast country from coast to coast More

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Nissan of Richmond mechanics were great, not only did I get my oil changed, they noticed my inspection was out of date and also did the inspection. That meant SO much, as a woman to have that done. Thanks get my oil changed, they noticed my inspection was out of date and also did the inspection. That meant SO much, as a woman to have that done. Thanks Richmond Nissan More

by Francesmitchell45 Verified Customer Verified Customer

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It was great service in a timely manner best device ever too many words ok too many words ok More

by spainhour35 Verified Customer Verified Customer

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Always a great experience I am never disappointed being disabled I have a very hard time getting out disabled I have a very hard time getting out More

by GUDGREF12 Verified Customer Verified Customer

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The Nissan Brand is my favorite cars. Also, customer service is usually very good. The service dept could be a little better when scheduling appt Also, customer service is usually very good. The service dept could be a little better when scheduling appt More

by WAN29JOY Verified Customer Verified Customer

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