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Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.5
190 Reviews
4.5

190 Reviews

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190 Reviews of Scott Kelly

May 23, 2025

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Employee Rating

I enjoyed talking to Scott about cars and the Camaro in particular. Not so crazy about you guys giving me homework!!!!!! More

by SHAYNEBRYANT
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

Palm Chevrolet responded

Thank you for your review, Shayne! We're glad to hear you enjoyed discussing cars, especially the Camaro, with Scott. We appreciate your light-hearted feedback about the "homework". Our goal is to ensure you have all the information you need. We look forward to seeing you again at Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

May 18, 2025

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Employee Rating

This is a top notch dealership. Friendly. Efficient, super service. Great waiting area. They scan your vehicle to look for issues that you might not be aware of. More

by TOWERS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Brandon Maynard, Rick Davis, Franchesca Osorio, Daniel Mullener, John C. Zurakowski, George Foster

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May 18, 2025

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience at Palm Chevrolet. Our team strives to provide friendly and efficient service, and it’s great to know you appreciated our waiting area and vehicle scanning process. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 18, 2025

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Don Horsley is the best. I hope he never retires. He makes car buying a breeze. More

by MZHOMEREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Horsley

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May 18, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Don made your car buying experience so enjoyable. At Palm Chevrolet, we strive to provide excellent service, and it’s great to know that Don is making a positive impact. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

May 14, 2025

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Employee Rating

I had an appointment for a warranty issue on my 2025 Chevy for 10:00 am. I dropped it off the night before and hadn’t heard anything by 2:30 the next day. I tried calling multiple times and it went righ More

by Chaos abounds
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 14, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us. I appreciate you taking the time to provide feedback regarding your warranty appointment for your 2025 Chevy at Palm Chevrolet. We understand how important timely communication is, and we regret to hear that you felt overlooked during your visit. We value your expertise as a former dealer technician and take your concerns seriously. I encourage you to reach out to us directly so we can address this situation and ensure it doesn’t happen again. Thank you for helping us improve. Sincerely, Wayne Bogle Parts and Service Director

May 05, 2025

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Employee Rating

Excellent service experience. Scott Kelly does a great job and makes sure everything is completed as promised and on time. More

by james012958
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Palm Chevrolet responded

Thank you for your amazing review! We're glad to hear that you had an excellent service experience at Palm Chevrolet. Scott Kelly is indeed a valued member of our team, and it's fantastic to know he ensured everything was completed to your satisfaction. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2025

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Employee Rating

Mr. Kelly was so attentive and professional. He took care of our vehicle and made sure we received the very best service. More

by estygil
Recommend Dealer
Yes
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May 04, 2025

Palm Chevrolet responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us at Palm Chevrolet. It’s wonderful to hear that Mr. Kelly provided you with attentive and professional service. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2025

Palm Chevrolet responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us at Palm Chevrolet. It’s wonderful to hear that Mr. Kelly provided you with attentive and professional service. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2025

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Employee Rating

Had a recall. Took longer than the time quoted to reprogram my car . Cost more than quoted for an oil change. Had to wait 45 minutes for someone to adjust the pric More

by CARRUBBA216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 05, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be when timelines and costs do not align with expectations. At Palm Chevrolet, we strive to provide accurate estimates and timely service. We appreciate your feedback and encourage you to reach out to us directly so we can discuss your concerns further. Thank you again for letting us know. Sincerely, Wayne Bogle Parts and Service Director

April 29, 2025

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Employee Rating

Everything was done expedltiusly as I would have expected to have happened . That is it! More

by ALENON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Palm Chevrolet responded

Thank you for your review! We're glad to hear that everything was handled expeditiously at Palm Chevrolet. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

April 26, 2025

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Employee Rating

Scott does a great job very helpful when it comes to the service very knowledgeable completely satisfied More

by SUPERDAVEPBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzalez, Jared Lindsey

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Apr 26, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service and Scott's knowledge. Your satisfaction is our top priority at Palm Chevrolet. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

April 26, 2025

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Employee Rating

Everyone is very nice and knowledgeable. The place is always clean and a pleasant environment. More

by Wilsonjd77
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector

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Apr 26, 2025

Palm Chevrolet responded

Thank you for your wonderful review, Wilson! We truly appreciate your feedback about the friendly and knowledgeable staff at Palm Chevrolet, as well as the clean and pleasant environment. We're glad you had a positive experience and hope to see you again soon! Best, The Palm Chevrolet Team

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