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Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly | Page 19

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
307 Reviews
4.6

307 Reviews

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307 Reviews of Scott Kelly

November 26, 2024

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Employee Rating

taking short cuts on my truck not completing the job waiting for an hour and 45 min for a oil change More

by Doramis352
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 27, 2024

Palm Chevrolet responded

Thank you for your feedback. I am disappointed to hear about the oil change experience with your truck at Palm Chevrolet. We value your time and strive to provide efficient service. Please feel free to reach out directly so I can address your concerns and ensure your next visit meets your expectations. Your input is appreciated as it helps us improve. Sincerely, Wayne Bogle Parts and Service Director

November 24, 2024

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Employee Rating

i go to the dealer because i assume they are checking and updating my car with current upgrades for my vehicle's performance. BUT taking almost 2 hrs. for an oil change and tire rotation is why the rating. More

by LLBEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra

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Nov 26, 2024

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand, taking almost 2 hours for an oil change and tire rotation is not ideal. At Palm Chevrolet, we strive for efficiency while ensuring quality service. Your feedback is valuable, and I encourage you to reach out directly so we can discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

November 23, 2024

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Employee Rating

Excellent service and very easy to work with. Scott Kelly took care of everything and delivered vehicle ahead of schedule. More

by james012958
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had an excellent experience with our team at Palm Chevrolet, and that Scott was able to assist you seamlessly and deliver your vehicle ahead of schedule. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 16, 2024

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Employee Rating

Informative staff and great coffee. Waiting area and bathrooms were clean. It was good to walk around the new vehicles in the showroom. Thanks More

by sassytony14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Mike Gonzalez, Sven Reiter, George Foster , Jeremy Grey

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Nov 19, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff informative and enjoyed the clean waiting area and coffee at Palm Chevrolet. It's great that you had a chance to walk around our showroom and explore our new vehicles. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

November 14, 2024

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Employee Rating

SCOTT KELLY,THE SERVICE WRITER WAS TOP NOTCH, GREAT TO DEAL WITH, EASY AND QUICK GETTING THE VEHICLE IN AND BACK TO US. AND GREAT COMMUNICATION. More

by exeautomo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Palm Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about Scott and I am thrilled to hear that you had a great experience with our service at Palm Chevrolet. Our team strives to provide excellent communication and quick service, and it's rewarding to know we met your expectations. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 12, 2024

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Employee Rating

BAM! Scott is friendly, welcoming, and he clearly knows the business. I'll be back! More

by jack.suess.ocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Palm Chevrolet responded

Thank you for the wonderful review! We're thrilled to hear that you had a positive experience with Scott at Palm Chevrolet. His dedication to customer service truly makes a difference. We look forward to welcoming you back soon! Best, The Palm Chevrolet Team

November 08, 2024

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Employee Rating

Excellent timely service provided the service department and the advisor were very knowledgeable and repairs were completed in a timely manner More

by MATTHEW.BUBERT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Franchesca Soto, Daniel Mullener , Mike Amey, Jeremy Grey, Scott Niebuhr

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Nov 11, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department and the knowledge of our advisors at Palm Chevrolet. It's great to hear that your repairs were completed promptly. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 06, 2024

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Employee Rating

Scott was a pleasure to work with as always. We wait for Scott to be available each time just for this reason. Quite an asset. More

by THERESA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty to Palm Chevrolet and your continued trust in Scott. It's great to hear that he consistently provides you with an outstanding experience. We look forward to your next visit! Best, The Palm Chevrolet Team

November 03, 2024

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Employee Rating

Service department is exceptional! Appreciate Scott Kelly taking care of our vehicles. Thank you, Scott More

by SSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience with our service department at Palm Chevrolet. Scott Kelly appreciates your kind words and is dedicated to ensuring your vehicles are well taken care of. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 03, 2024

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Employee Rating

So thankful to Scott and Jarrod for the hekp getting me scheduled so very quickly. More

by ron_firkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Lindsey

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Nov 05, 2024

Palm Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that Scott and Jarrod were able to assist you promptly. At Palm Chevrolet, we strive to provide excellent service, and it's great to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

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