Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly | Page 20

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
307 Reviews
4.6

307 Reviews

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307 Reviews of Scott Kelly

November 02, 2024

Dealership Rating
Employee Rating

I had a 10:30 appointment to get my Oil Change. It wasn't completed until after 1pm. Two and a half hours ridiculous! You evidently don't value my time. If I hadn't asked 3 times, I probably sti More

by willow20657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2024

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay during your oil change appointment. Your time is important, and we appreciate your feedback. We strive to provide efficient service at Palm Chevrolet, and we take your feedback seriously. Please feel free to reach out to me directly to discuss this further, as we would like to ensure a better experience for you in the future. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

October 26, 2024

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Everyone at Palm has been amazing. Thanks to Scott Kelly in the service department and Amy in body shop has taking such good care of my needs. More

by LADYMARCOS2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 29, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Scott and Amy. It's great to hear that they provided you with excellent service at Palm Chevrolet. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 26, 2024

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Employee Rating

Great service from Scott Kelly. He identified a recall on my truck and completed it in the same visit for fuel filter change. More

by DONALD.BOUCHARD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Drewry

Oct 29, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided you with great service and efficiently handled the recall on your truck along with the fuel filter change. At Palm Chevrolet, we strive to exceed our customers' expectations, and it's fantastic to see that reflected in your experience. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 23, 2024

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Had a great experience ordered the Teck I wanted and it came in perfect. Great Salesman to. More

by MLSCOTT53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Palm Chevrolet responded

Thank you so much for your positive feedback and for choosing Palm Chevrolet! We're thrilled to hear that your order was perfect and that our salesperson provided great service. We look forward to serving you again in the future. Best, The Palm Chevrolet Team

October 23, 2024

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Employee Rating

Very nice people. If I need a body shop in the future I will definitely use Palm Chevrolet! More

by PKOENIG306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Franchesca Soto, Daniel Mullener , Mike Amey, Jeremy Grey, Scott Niebuhr

Oct 24, 2024

Palm Chevrolet responded

Thank you for your kind words! I genuinely appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. If you ever need our body shop services in the future, I will be more than happy to assist you at Palm Chevrolet. Looking forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

October 22, 2024

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Always a good experience servicing at Palm. Scott handles the visits and appointments accordingly and professionally. More

by The.simple.life812
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 24, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you have always had a good experience servicing your vehicle at Palm Chevrolet. It's great to know that Scott takes great care of your visits and appointments. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 17, 2024

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Employee Rating

Good communication, repairs completed in a timely fashion. Scott is an asset to Palm Chevrolet. More

by RAOSBORNE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra

Oct 19, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're glad to hear that you experienced good communication and timely repairs at Palm Chevrolet. We'll be sure to pass on your kind words to Scott, as he truly is a valued member of our team. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 10, 2024

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Employee Rating

Scott Kelly needs to learn what his job actually calls for and how to interact with customers. I would rather have an honest answer from service personnel than a flip excuse just to get me gone. More

by BARTHOCALA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Palm Chevrolet responded

Thank you for sharing your experience. We appreciate your feedback and understand the importance of clear communication from our service team at Palm Chevrolet. Your input helps us improve our standards and ensure we’re meeting our customers' expectations. Please feel free to reach out to us directly so we can address your concerns further. We value your feedback and hope to welcome you back for a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

October 03, 2024

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Employee Rating

We were very pleased with the serviced. All was explained and work performed well. All was explained. More

by FLORESV58
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 04, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Palm Chevrolet and that everything was clearly explained to you. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 01, 2024

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Employee Rating

Friendly and on time service . Oil change price is gone through the roof, but I don’t trust anyone else. More

by hagancross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Palm Chevrolet responded

Thank you for your kind words about the friendly and timely service you received at Palm Chevrolet! We appreciate your loyalty, and we understand your concerns regarding oil change prices in today's market. We're committed to providing you with the best service possible and value your trust in us. We look forward to assisting you again soon! Sincerely, Wayne Bogle Parts and Service Director

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