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Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly | Page 28

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
307 Reviews
4.6

307 Reviews

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307 Reviews of Scott Kelly

May 27, 2024

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Employee Rating

I hadn’t planned on getting a new vehicle however Palm Chevrolet turned a lemon into lemonade for me. Can’t thank Gus and John enough they treated me better than family. More

by CLARKEMORRIS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John McMichael, Vi Warren , Gus Saucedo

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May 29, 2024

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your vehicle needs, Clark. We are thrilled to hear about your positive experience with Gus and John. We aim to treat all our customers like family. We appreciate your kind words and look forward to assisting you in the future. Best, The Palm Chevrolet Team

May 25, 2024

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Having a vett that is 20 years old can be a challenge to fix and find parts. Thanks to Scott we were able to find the right parts and get it fixed. More

by PDIMERCURIO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2024

Palm Chevrolet responded

Thank you for sharing your experience with Palm Chevrolet. I am delighted to hear that Scott was able to help you find the right parts and get your 20-year-old Vette fixed. I am always here to assist you with any automotive needs you may have in the future. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

May 24, 2024

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Employee Rating

Dealership overall is great but staff you are not in contact with could be friendlier when they are not working with a customer. More

by GMONGELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay King

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May 29, 2024

Palm Chevrolet responded

Thank you for taking the time to share your feedback. I appreciate your kind words about our dealership. I will address your concerns with the staff to ensure a consistently friendly atmosphere for all visitors. I look forward to the opportunity to assist you again in the future at Palm Chevrolet. Sincerely, Wayne Bogle Parts and Service Director

May 24, 2024

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Employee Rating

The woman scheduling is so rude. This is not the only incident. The last two appointments took almost 3 hours to get an oil change. More

by annibelle60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Grey

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May 28, 2024

Palm Chevrolet responded

Thank you for sharing your feedback with us, Annibelle. We're disappointed to hear about your experiences with scheduling and the lengthy wait times for oil changes. We strive to provide efficient and respectful service at Palm Chevrolet. Please contact me directly so we can discuss this further and work towards a resolution. Sincerely, Wayne Bogle Parts and Service Director

May 20, 2024

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Employee Rating

Scott is professional. He knows his job. He also is human and makes you feel at ease. Palm Chevy is the only one I use. More

by MMHKCH52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2024

Palm Chevrolet responded

Thank you for your kind words and for choosing Palm Chevrolet for your automotive needs. I appreciate your loyalty and look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 19, 2024

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You guys are great with people keep up the good work. they always take good care of My car More

by CHRISTOPHERMAXEY676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2024

Palm Chevrolet responded

Thank you for your kind words! I'm delighted to hear that you had a positive experience at Palm Chevrolet. Taking care of your car is our top priority, and I'm committed to providing excellent service. I look forward to serving you again in the future. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

May 18, 2024

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Great people, great service done in a timely manner. Everyone is friendly and wants to help you! More

by RWIDICK1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2024

Palm Chevrolet responded

Thank you for the fantastic review! At Palm Chevrolet, I am delighted to hear about your positive experience with our friendly team and efficient service. I aim to provide top-notch service to all our customers, and I'm glad you felt well taken care of. I look forward to welcoming you back in the future! Sincerely, Wayne Bogle Parts and Service Director

May 17, 2024

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Employee Rating

Scott Kelly was very professional and advised me that Chevrolet gave me 7 addt'l free oil changes! More

by Jodel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

Palm Chevrolet responded

Thank you, Jodel, for sharing your positive experience with Palm Chevrolet and Scott. We are thrilled to hear that Scott provided you with excellent service and informed you about the additional free oil changes from Chevrolet. We appreciate your feedback and look forward to continuing to serve you in the future. Sincerely, Wayne Bogle Parts and Service Director

May 16, 2024

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Was in and out very quickly, and I was asked if I would like some water or coffee very good customer service More

by MAYNARD.CHRISTINE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2024

Palm Chevrolet responded

Thank you for the kind words! I'm glad to hear you had a fast and pleasant experience at Palm Chevrolet. I always strive to provide excellent customer service and make your visit as comfortable as possible. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 16, 2024

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Employee Rating

The only thing I might add regarding the dealership overall service. Many of us have a single vehicle and encounter difficulty getting rides to and from the dealership. There was a time when a courtesy More

by lee34476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt

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May 17, 2024

Palm Chevrolet responded

Thank you for your valuable feedback on our services at Palm Chevrolet. We appreciate your suggestion regarding the courtesy van service. At Palm Chevrolet, we always strive to enhance the customer experience, and we will definitely consider your input for future improvements. We look forward to welcoming you back and providing exceptional service. Sincerely, Wayne Bogle Parts and Service Director

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